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Supports the enterprise issue management program across the full issue lifecycle, including intake, classification, root cause analysis, corrective action planning, validation, reporting, escalation, and closure. Maintains issue data integrity and workflows in Archer, supports Power BI dashboards and governance reporting, provides guidance and training, and partners with risk, audit, business, and technology stakeholders on program enhancements and issue resolution.

Manage high-risk and regulatory IT projects from concept through implementation using waterfall, agile, or Scaled Agile methodologies. Coordinate cross-functional teams, stakeholders, risks, issues, project documentation, KPIs, and status reporting. Oversee multiple medium- to long-term initiatives with minimal supervision, mentor junior IT PMO resources, maintain project management standards, and escalate issues to IT leadership as needed.

Entry-level commercial banking associate responsible for learning credit underwriting, financial statement analysis, loan processing, portfolio monitoring, relationship management, and commercial sales support. The role includes preparing loan proposals, evaluating creditworthiness, supporting client acquisition and retention, participating in cross-functional banking projects, completing compliance training, and developing expertise in commercial loans, treasury services, real estate lending, and SBA-guaranteed loans.

Processes ARC capital markets transactions accurately across systems, including account setup, loan setup, trade tickets, settlements, and principal and interest payments. Provides internal and external customer service, researches and resolves issues, maintains records and reports, follows regulatory controls, and supports process knowledge sharing. Works independently in a fast-paced, detail-oriented environment while managing multiple requests and learning new banking systems.

Processes international banking transactions, including wire transfers, foreign currency trades, settlements, checks, account data, and OFAC-related decisions. Provides customer service, researches and resolves issues, applies BSA/AML and regulatory requirements, maintains accurate records, supports reporting, shares process knowledge, and collaborates with internal and external stakeholders. The role also participates in training, cross-training, process improvement, and departmental marketing efforts.

Develop and implement CRA and community development credit and investment strategies. Evaluate, structure, underwrite, and conduct due diligence on complex transactions including LIHTC, NMTC, EQ2, SBIC, CDFI lending, and securitized investments. Prepare approval and monitoring materials, assess credit and regulatory risks, monitor portfolio performance, and collaborate with senior leaders, credit, risk, legal, compliance, business lines, developers, investors, and community partners to drive compliant, profitable community impact.

Manage commercial client relationships, underwrite loans, ensure compliance with regulations, and develop business strategies to grow the bank's portfolio.

Develops new business through sales, manages a loan and deposit portfolio, evaluates credit worthiness, ensures compliance, and builds client relationships.

The Commercial Relationship Manager originates commercial loans and cross-sells bank products, analyzes loan applicants, negotiates terms, and advises customers on financial matters.

The Associate Financial Consultant services existing and prospective client relationships, supports financial consultants with administrative tasks, and manages appointment scheduling to enhance productivity and sales.