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The Design Apprentice role emphasizes improving creative workflows using AI, supporting marketing efforts through design and communication, while collaborating with teams to enhance processes and training.

The Post Closing Specialist coordinates note transfers, processes collateral, manages note returns, and handles special projects in mortgage banking.

Provide high-level administrative support to executives: manage complex calendars and communications, coordinate meetings and travel, handle confidential information, prepare expense reports, assist with budget tracking, and serve as liaison with internal and external partners to keep leadership aligned and operations running smoothly.

Lead the technology support team, ensuring excellent customer service, overseeing helpdesk operations, mentoring staff, and improving processes to enhance the employee experience.

The role involves processing and closing FHA, VA, and USDA loans, ensuring all necessary documentation is obtained and packages are completed accurately for agency submission.

The Experienced Reverse Processor will manage Reverse Mortgage loans, ensuring documentation completeness, effective communication with stakeholders, and excellent customer service throughout the loan process.

The Sales Manager develops relationships with referral sources, grows the branch, trains loan officers, meets with borrowers, and analyzes loan feasibility.

The Accounting Manager oversees financial records, manages month-end and year-end processes, ensures compliance with standards, and leads accounting teams. Responsibilities include financial reporting, internal controls, process improvement, and collaboration with other departments.

Make outbound follow-up calls at 30 days, 90 days, and 1 year after loan closing to confirm satisfaction, perform mortgage checkups, document interactions in the CRM, identify re-engagement or referral opportunities, and support customer appreciation campaigns.

The Centralized Recruiting Specialist is responsible for high-volume outreach to recruiting prospects, conducting qualification conversations, scheduling appointments, and maintaining accurate candidate tracking in the CRM system, all while partnering with Market Leaders to ensure candidate quality standards.