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The Technical Support Specialist provides Level 1 technical assistance to customers, troubleshooting issues and ensuring high-level customer service. Responsibilities include logging requests, conducting remote diagnostics, and collaborating with higher-level teams when necessary.

Lead technical efforts in AI integration for hospitality products, manage both C# and C++ systems, and mentor the engineering team.

The Senior Software Engineer will design and improve backend applications, integrating AI tools, and ensuring quality in collaborative Agile environments. Responsibilities include promoting clean code practices and enhancing system performance.

Manage Strategic Partnerships with technology providers in Retail and Hospitality, focusing on Oracle's ecosystem to drive joint business growth.

The role focuses on enhancing AI adoption among engineering teams by delivering training, improving workflows, and developing enablement tools, while collaborating closely with various roles across the organization.

Provide technical support for protel products, handle customer inquiries, and utilize hotel industry experience while ensuring effective communication in a supportive team environment.

Manage day-to-day operations of business bots, ensuring performance and reliability while collaborating with stakeholders. Prepare reports and drive improvements.

The Customer Success Manager engages with PMS customers, drives satisfaction and retention, identifies upsell opportunities, and collaborates with internal teams to achieve KPIs.

The Account Executive will drive adoption of Dynamic Currency Conversion (DCC) by training merchants, monitoring performance, and promoting product acceptance. The role requires daily visits to merchant locations for support and training.

The Installations Project Coordinator plans and manages installation projects for new clients, coordinating closely with customers and internal teams to ensure timely delivery and resolution of issues while maintaining communication and documentation.