Senior Manager Solution Consulting

Posted Yesterday
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3 Locations
In-Office
Senior level
Information Technology • Consulting
The Role
Leads technical pre-sales for integrated card-present and e-commerce payment solutions. Partners with commercial teams and customers to discover requirements, design payment architectures, demonstrate products, support RFPs and proofs of concept, and ensure smooth handoff to implementation. Collaborates with Product and Engineering on customer feedback and roadmap priorities while translating complex payment technologies into business value.
Summary Generated by Built In

About Us 
 

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. 

In recent years, we have experienced significant growth, expanding our services and global presence. 

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. 

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. 


The Role 

We are looking for a Senior Solution Consultant to partner closely with our Commercial teams and customers, providing technical and solution design expertise across card-present and e-commerce payment gateway opportunities. 

This is a customer-facing, pre-sales role where you’ll act as the bridge between sales, product, engineering, and delivery—helping prospects and clients understand how Planet’s integrated payment solutions can support their business objectives. 

You will lead solution discovery, design, and demonstrations, ensuring Planet’s capabilities are clearly articulated and aligned to customer needs across omnichannel payment journeys. 


What you will do

  • Support Commercial teams throughout the sales lifecycle, from discovery through close, for integrated payment gateway opportunities (in-store and online). 
  • Act as the technical and solutions expert for card-present and e-commerce integrations, APIs, SDKs, terminals, and platform capabilities. 
  • Lead customer discovery sessions to understand business requirements, technical environments, and integration needs. 
  • Design end-to-end payment solutions tailored to customer use cases, including POS integrations, online checkout flows, and omnichannel experiences. 
  • Deliver compelling solution presentations and product demonstrations to technical and non-technical stakeholders. 
  • Respond to RFPs/RFIs and contribute to proposals with solution architectures and technical content. 
  • Collaborate with Product and Engineering teams to provide feedback from the field and influence roadmap priorities. 
  • Support proof-of-concepts and pilot implementations where required. 
  • Ensure smooth handover from sales to implementation, documenting solution designs and customer requirements. 
  • Stay current on Planet’s product portfolio, payment technologies, and industry trends. 

Who you are:

  • Experience in a Solutions Consultant, Sales Engineer, or Technical Pre-Sales role within payments, fintech, SaaS, or commerce technology. 
  • Strong understanding of payment ecosystems, including: 
  • Card-present payments (terminals, EMV, PCI) 
  • E-commerce gateways and online checkout 
  • APIs and system integrations 
  • Comfortable engaging with both business and technical stakeholders. 
  • Experience supporting enterprise or mid-market commercial sales teams. 
  • Ability to translate complex technical concepts into clear business value. 
  • Strong presentation and communication skills. 
  • Familiarity with POS systems, commerce platforms, or hospitality/retail environments is a plus. 
  • Self-starter mindset with the ability to manage multiple opportunities simultaneously. 

Nice to Have 

  • Hands-on experience with payment gateways or acquiring platforms 
  • Knowledge of omnichannel commerce architectures 
  • Experience with REST APIs and basic integration concepts 
  • Background in hospitality or retail technology 

Why Planet : 

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. 

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now. 


At Planet, we embrace a hybrid work model, with three days a week in the office.


At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

Skills Required

  • Experience in a Solutions Consultant, Sales Engineer, or Technical Pre-Sales role within payments, fintech, SaaS, or commerce technology
  • Strong understanding of card-present payments, including terminals, EMV, and PCI
  • Strong understanding of e-commerce gateways and online checkout
  • Understanding of APIs and system integrations
  • Ability to engage with business and technical stakeholders
  • Experience supporting enterprise or mid-market commercial sales teams
  • Ability to translate complex technical concepts into clear business value
  • Strong presentation and communication skills
  • Self-starter mindset and ability to manage multiple opportunities simultaneously
  • Familiarity with POS systems, commerce platforms, or hospitality and retail environments
  • Hands-on experience with payment gateways or acquiring platforms
  • Knowledge of omnichannel commerce architectures
  • Experience with REST APIs and basic integration concepts
  • Background in hospitality or retail technology

Planet (weareplanet.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Planet (weareplanet.com) and has not been reviewed or approved by Planet (weareplanet.com).

  • Fair & Transparent Compensation — Company materials indicate salaries are benchmarked to market throughout the year, suggesting a structured approach to aligning pay with role value. Feedback suggests some roles can negotiate competitive offers at hire.

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The Company
HQ: San Francisco, CA
2,648 Employees
Year Founded: 1985

What We Do

Planet is a leading global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our Payments, Software, and Tax Free solutions every minute of every day. Planet empowers its customers to deliver amazing customer experiences by combining payments and technology in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets

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