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The IT Business Engagement Manager will collaborate with teams to enhance travel and culinary experiences and improve overall service delivery.

Provide 1st and 2nd line deskside and remote IT support for local/multi-site users, troubleshoot incidents, manage IT assets, log activities in ITSM, escalate complex issues, and support rollouts and continuous improvement.

Coordinate daily flight meal and passenger counts, review flights with onboard service crew, handle calls/logs/paperwork, communicate delays and special meal needs, and perform physical loading and on-field checks as required in a busy airport environment.

As a Final Assembler, you will check flight bills, assemble trolleys for flights, manage workflow, and adhere to safety standards requiring physical labor and teamwork.

The General Assistant will support the team in enhancing travel and culinary experiences, focusing on customer engagement and satisfaction.

Lead regional HR strategy and partner with business leaders to support operations, labor relations, talent management, recruiting, training and compliance. Manage and coach HR staff across multiple sites, handle collective bargaining, grievance/arbitration process, respond to employment claims, and implement HRIS, compensation, benefits and performance programs.

The IT Quality Assurance Specialist will ensure software quality by testing applications, identifying defects, and collaborating with IT teams to enhance user experience.

Design and implement scalable data architectures, data models, and integration solutions across cloud and on-prem systems. Ensure data quality, governance, security, and performance while partnering with stakeholders to enable analytics and future growth.

Manage regional business applications across LATAM, overseeing lifecycle, architecture, performance, vendor/SLA management, budgeting, user support, compliance, and project/change delivery while aligning regional solutions with global IT standards.

Support daily control and month-end reconciliation of Direct to Passenger revenue, COGS, shrinkage and wastage. Prepare weekly/monthly reports, maintain master data, investigate transaction issues, and support process documentation and improvements alongside finance, commercial and operations teams.