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The Cloud Engineer SME will design cloud solutions, assess cloud readiness, migrate applications to AWS, and ensure strategic deployment and operational support.

Design, build, test, and maintain secure, scalable cloud-native full-stack applications for CBP. Develop backend services (Python, Java, Spring Boot), modern Angular frontends, RESTful APIs, and containerized microservices on AWS. Participate in Agile ceremonies, perform code reviews, mentor junior developers, optimize performance, and support SDLC activities to modernize enterprise systems and deliver high-quality software.

Support CBP stakeholders to identify AI opportunities, design and refine prompts and AI-enabled workflows, prototype and validate AI outputs, train users, document use cases, and coordinate deployment and integration efforts to improve operational efficiency.

The Senior Linux Administrator will manage RHEL servers, perform performance tuning, provide operational support, ensure security compliance, and collaborate with other IT teams.

As a Deskside Specialist, provide IT support for hardware, software, and network issues, manage user devices, and deliver excellent customer service.

The Senior NetIQ Engineer will manage the directory services, develop custom drivers, automate processes, and ensure directory health and performance.

The role involves designing, implementing, and migrating applications to AWS, engaging with customers, collaborating with teams, and mentoring others.

Provide Tier 2 desk-side and remote support for end-user systems, peripherals, and network connectivity. Troubleshoot Windows, AD, AVD, SCCM, BitLocker, and Intune issues; perform imaging, patching, account management, and documentation in ServiceNow. Collaborate with infrastructure teams, manage assets, and follow security procedures.

Manage survey onboarding, configuration, rollovers, and related workflows; support CRM-driven customer engagement and respondent services; coordinate email/SMS outreach and campaign segmentation; maintain knowledge base and self-service content; support data management, system integrations, testing, and troubleshooting; develop operational reports and dashboards; drive process improvements and coordinate cross-functional issue resolution in Agile teams.

Support daily accounting operations, accounts payable, cash management, subcontractor records and purchase orders, month-end close, reconciliations, 1099 preparation, and compliance/admin tasks while working remotely with the Corporate Controller.