Ignite IT Hub is seeking a senior MLOps Engineer to support reliable operation and controlled improvement of the U.S. Census Bureau's AWS-based LLM Autocoder. You will maintain software and data pipelines, automate testing and releases, and help resolve production issues. Working with AI/ML engineers and evaluators, you will make approved changes reproducible, observable, and recoverable across the American Community Survey (ACS) and related applications.
Responsibilities
• Maintain and improve software and data pipelines and continuous integration and delivery (CI/CD) workflows using Government-approved tools.
• Version and trace code, model identifiers, prompts, configurations, data dependencies, and evaluation artifacts so results and releases can be reproduced.
• Automate build, test, packaging, and deployment steps; integrate required validation evidence and approval checkpoints into release workflows.
• Monitor processing health, failures, latency, throughput, and resource use; connect model-performance monitoring with metrics defined by the data science and evaluation team.
• Diagnose production incidents and pipeline failures, document workarounds and root causes, and verify recovery with the AI/ML Engineer and Government staff.
• Prepare release and rollback procedures, integrate Government-approved changes, and verify system behavior after deployment.
• Apply access, secrets, logging, and sensitive-data handling controls; maintain runbooks, configuration records, and operational knowledge for cross-training and transition
Requirements
Required qualifications
• Bachelor's degree in computer science, engineering, information technology, or a related field, or equivalent relevant professional experience.
• 8+ years in DevOps, cloud, software, or data engineering, including 3+ years operating ML systems or automated data-processing platforms.
• Strong AWS and Linux experience, with Python or shell scripting and practical knowledge of cloud identity, access controls, storage, and monitoring.
• Experience with Git, CI/CD, automated testing, environment configuration, dependency management, and reliable deployment and rollback practices.
• Experience with ML artifact versioning or experiment tracking, production troubleshooting, and clear operational documentation; ability to coordinate across engineering and Government teams.
Preferred qualifications
• Experience operating LLM inference workflows, batch classification pipelines, or federal systems handling sensitive information.
• Experience with infrastructure as code, containers, and managed AWS AI/ML services; relevant AWS certification.
Conditions of employment. Position contingent on contract award. Must be able to obtain and maintain applicable Census Special Sworn Status and Personal Identity Verification (PIV) credentials, follow confidentiality requirements, and support Census core business hours and coordinated critical processing runs.
Benefits
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Skills Required
- Bachelor's degree in computer science, engineering, information technology, or a related field, or equivalent relevant professional experience
- 8+ years in DevOps, cloud, software, or data engineering
- 3+ years operating ML systems or automated data-processing platforms
- Strong AWS and Linux experience
- Python or shell scripting experience
- Practical knowledge of cloud identity, access controls, storage, and monitoring
- Experience with Git, CI/CD, automated testing, environment configuration, and dependency management
- Experience with reliable deployment and rollback practices
- Experience with ML artifact versioning or experiment tracking
- Production troubleshooting experience
- Ability to coordinate across engineering and Government teams
- Experience operating LLM inference workflows, batch classification pipelines, or federal systems handling sensitive information
- Experience with infrastructure as code, containers, and managed AWS AI/ML services
- Relevant AWS certification
- Ability to obtain and maintain Census Special Sworn Status and Personal Identity Verification credentials
- Ability to support Census core business hours and coordinated critical processing runs
What We Do
Passion and Purpose. We are a start-up borne out of a group of architects and engineers providing solutions that transform with digital breakthroughs. We Partner - Partnership to us means being all in - on the ground, in the weeds, producing and delivering mission solutions. We Innovate - driving digital innovation and experimentation to improve decision services for the American people. We Engage – co-creating to deliver HCD (human centered design) to solve tour customers digital challenges. We Deliver – and take pride and accountability in everything we do. We are Ignite IT. Ignite IT deploys teams that are customer-obsessed, delivering a CX (Customer Experience) renaissance to our Private and Public Sector customers. We combine Commercial BX (Business of Experience) with customer delivery experts to benefit agencies to innovate and improve services and launch new digital solutions. We have built a company foundation dependent on each of our employee’s success, and provide a healthy, engaging, community where learning and knowledge sharing are encouraged. We empower our employees to be bold, continually innovate and propose new ideas to improve processes and services. We engage daily on work that touches millions of people, always focusing on positive impacts and results. We enable mission services that enable Enterprise companies to succeed in digital transformation, protect Border Agents, deploy the Army Reserve and National Guard, providing decision dominance to make America safer. We apply these digital services across the Private and Public Sectors to include include HHS, DHS, AOUSC and Army. We aim to continually raise the bar for our customers to expect more from their digital services. For more information, visit www.igniteitservices.com
