Lead and coach automotive sales and finance teams to exceed targets. Manage performance, recruitment, onboarding, team development, inventory planning, customer experience, policy compliance, documentation, and process improvement. Partner with fellow sales managers to improve efficiency, professionalism, and market share while maintaining dealership standards.

Manage vehicle financing, protection products, and personal coverage while ensuring customers understand their options. Build lender relationships to secure competitive rates and programs, maintain compliance with applicable regulations, and collaborate with sales staff to complete documentation before delivery. The role requires strong financial knowledge, automotive terminology familiarity, organization, customer service, communication, computer skills, and the ability to achieve goals.

Welcomes showroom customers and visitors, manages incoming calls, routes inquiries, takes messages, supports sales staff, prepares mail and documents, maintains telephone rosters, orders office supplies, and performs general administrative tasks. The role requires professional communication, sound judgment when interrupting employees, clear message delivery, and a polished personal appearance.