Top Tech Jobs & Startup Jobs

Provides advanced pre- and post-sales technical support for digital copiers and printers, mentors and trains staff, monitors team performance, troubleshoots complex connectivity and hardware/software issues, creates documentation and training materials, oversees lab equipment and software testing, and acts for the manager as needed.

Lead operational delivery and client relationships for enterprise print and mail accounts. Manage service performance, SLAs, P&L, and a team of 15–20. Drive process improvements, profitability, and customer-facing strategy, business reviews, and executive presentations within a managed services/BPO environment.

Lead day-to-day operations of a small legal site, coach and develop staff, manage client relationships, ensure compliance and quality, use data to drive improvements, and resolve employee or client issues professionally.

Sell Ricoh continuous-feed inkjet and workflow solutions to existing and new B2B accounts. Develop business cases, manage complex sales cycles, present to C-level, generate pipeline, create proposals/RFP responses, engage partners, and coordinate handoff to delivery teams while meeting revenue and profit targets.

Support Sales by managing the full order lifecycle from booking through billing and funding. Verify pricing, contracts, and documentation; process orders in Oracle; reconcile reports; coordinate with Sales, Billing, Supply Chain, Finance, and leasing vendors; resolve billing disputes; drive order progression and forecasting; train new employees and support complex orders while meeting KPIs and delivering excellent customer service.

Operate and maintain high-volume copiers, scanners, and mail/finishing equipment; handle confidential legal documents; perform scanning, OCR, FTP transfers, file formatting, binding, shipping/receiving, and customer support within tight deadlines.

Client-facing senior technical support role ensuring stability, performance and improvement of deployed document/content management solutions. Troubleshoots complex environments, coordinates escalations, produces support documentation, mentors junior staff, collaborates with implementation and engineering teams, and supports pre-sales and continuous improvement.

Manage daily operations of a small-to-medium site and a small team; oversee contracted services (copy, courier, managed print, imaging, mail); ensure SLAs, quality, staffing, and customer satisfaction; conduct performance management, training, and reporting; identify process improvements and support customer relationships and financial responsibilities.

Hunt and win net-new public sector accounts by prospecting, researching customer environments, navigating procurement cycles, and selling Ricoh IT and document workflow solutions using consultative techniques and CRM/BI tools. Manage negotiations, coordinate internal stakeholders, deliver presentations, and maintain a pipeline with ~20% travel.

Manage daily operations of a small legal office site: supervise staff, handle client billing/invoicing, oversee production/records/facilities/ inventory, ensure compliance and quality, train staff, support Account Manager, and act as primary customer contact for issue resolution.