Job Overview
We are seeking an InterSystems IRIS and HealthShare Developer to design, build, and optimize enterprise-grade integration solutions and patient-centric healthcare systems. In this role, you will lead the technical implementation of core platform RICOH Electronic Data Exchange and Patient Information Management Systems (PIMS) (real-time clinical data aggregation, master patient indexing, and patient workflows).
Beyond core engineering, this role requires strong analytical skills to bridge the gap between technical design and business strategy. You will interact directly with customers, clinical teams, and external stakeholders to gather requirements, translate operational needs into technical specifications, and ensure seamless delivery across the product lifecycle.
Key Responsibilities
- Customer Interaction & Requirements Gathering: Act as a primary technical point of contact for clients, and vendor partners. Facilitate discovery sessions, analyze customer workflows, and translate complex business requirements into clear functional specifications and technical architecture.
- Healthcare Interoperability & PIMS Core: Architect and build PIMS solutions leveraging InterSystems HealthShare and IRIS for Health. Implement Patient Demographics Query (PDQ), Master Patient Index (MPI) integrations, and clinical workflows using HL7 (v2/v3), FHIR (REST/JSON).
- Enterprise Data Exchange Engineering: Design end-to-end, high-throughput Data Exchange products. Build robust automated file pipelines, custom business services, processes (BPL), and operations (DTL) supporting transport protocols including MLLP, SFTP, TCP/IP, REST, and SOAP.
- InterSystems ObjectScript & Unified Data Architecture: Write modular, high-performance InterSystems ObjectScript (COS). Design multi-dimensional arrays (Globals), ObjectScript classes, embedded SQL queries, and object-relational mappings.
- Full-Stack Web & API Development: Develop custom web interfaces, administrative dashboards, and patient portal backend hooks using modern web frameworks (React, Angular, or Vue) connected to InterSystems IRIS via RESTful APIs and WebSockets.
- Database & Performance Optimization: Manage IRIS multi-model database capabilities (Relational, Document, Object, and Multidimensional). Optimize query performance, message queue indexing, and payload processing for millions of transactions.
- Security, Compliance & Delivery: Ensure full compliance with HIPAA, HITECH, and SOC 2 standards by configuring OAuth2/OIDC, TLS/SSL encryption, role-based access controls (RBAC), and comprehensive audit logging. Conduct product demos, user acceptance testing (UAT) sessions, and end-user onboarding.
Required Qualifications & Skills
- Customer Interaction & Analysis: Proven track record in customer-facing engineering or technical consulting roles. Strong expertise in requirements analysis, technical writing, scope definition, and client communications.
- InterSystems Ecosystem:
- Understanding of interoperability with healthcare technologies and seamless ecosystems.
- Proficiency in ObjectScript, DTL (Data Transformation Language), and BPL (Business Process Language).
- Bonus: If you have experience with InterSystems IRIS for Health, HealthShare (UCR, Enterprise Master Patient Index), and/or Ensemble/Caché.
- Healthcare Data Standards: Deep familiarity with HL7 v2/v3, FHIR R4.
- Database Engineering: Advanced knowledge of SQL (indexes, views, stored procedures) paired with a clear understanding of InterSystems multi-dimensional Globals.
- Web Development: Experience building responsive front-end applications (React, Angular, JavaScript/TypeScript, HTML5/CSS3) and integrating them with backend systems via REST APIs, OpenAPI/Swagger specifications.
- Protocols & Networking: Hands-on experience with secure data transmission methods (SFTP, AS2, HTTPS, WebSockets) and network protocols (TCP/IP, MLLP).
Preferred Qualifications
- Experience managing customer expectations and technical delivery schedules in an Agile/Scrum environment.
- Prior experience building or maintaining Electronic Health Records (EHR) or complex PIMS platforms.
- Hands-on experience with containerization (Docker, Kubernetes) and CI/CD automation pipelines for InterSystems deployments.
- InterSystems Official Certifications (e.g., InterSystems IRIS Core Development).
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Skills Required
- Customer-facing engineering or technical consulting experience
- Requirements analysis, technical writing, scope definition, and client communication skills
- Healthcare interoperability experience
- InterSystems ObjectScript proficiency
- InterSystems DTL and BPL proficiency
- Familiarity with HL7 v2/v3 and FHIR R4
- Advanced SQL knowledge, including indexes, views, and stored procedures
- Understanding of InterSystems multidimensional Globals
- Front-end development experience with React, Angular, JavaScript/TypeScript, HTML5, or CSS3
- Experience integrating backend systems through REST APIs and OpenAPI/Swagger
- Experience with secure transmission methods including SFTP, AS2, and HTTPS
- Experience with TCP/IP, MLLP, and WebSockets
- Experience with InterSystems IRIS for Health, HealthShare, or Ensemble/Cache
- Experience managing customer expectations and delivery schedules in Agile/Scrum
- Experience with EHR or PIMS platforms
- Docker, Kubernetes, and CI/CD experience
- InterSystems official certification
Ricoh Global Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh Global Services and has not been reviewed or approved by Ricoh Global Services.
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Healthcare Strength — Benefits are positioned as comprehensive, with medical, dental, and vision coverage plus life and disability protection as core components. Multiple plan choices are described, suggesting employees can tailor coverage to their needs.
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Retirement Support — Retirement benefits are a recurring strength, highlighted by a 401(k) program with company matching (described as 50% on the first 6% of base salary). Additional references to regular bonuses and contributions to retirement further reinforce the perceived value of the retirement offering.
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Leave & Time Off Breadth — Time-off benefits are described as a meaningful part of the total rewards package, including vacation, sick days, holidays, and PTO structures. Extra options such as purchasing additional vacation are also described, increasing perceived flexibility in time off.
Ricoh Global Services Insights
What We Do
Digital transformation is crucial for a business but complex to deliver. It’s so complicated that no single company can be expected to provide everything required to achieve success; but one company can ensure everything gets delivered. That’s why Ricoh works with best in class delivery partners to support us through the process of transforming your business into a digital business. As well as our partners, we offer access to our seventeen thousand engineers. They’re on the ground, around the world, ready and able to manage the complexity of transformation. Digital transformation moves so quickly, that you could redefine it on a daily basis. Ricoh provides the people, processes and technology to help your business evolve and embrace new ways of working.
