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First point of contact for customers and partners in Switzerland; process and review claims documentation and repair cost estimates; coordinate breakdown assistance domestically and internationally with partners; perform invoice control and booking; reconcile outstanding claim payments with insurers.

Support finance transformation and projects, improve controls and processes, prepare reports, assist audits and peak-period finance activities, implement IT/reporting solutions, and collaborate with internal stakeholders.

Lead customer insight and experience strategy, own VoC frameworks, map journeys, analyse feedback, drive data-led improvements, ensure Consumer Duty compliance, report performance, and influence cross-functional stakeholders to improve customer outcomes.

Responsible for leading vehicle procurement strategy, managing relationships with manufacturers, securing vehicle supply, negotiating terms, and driving continuous improvement in supply chain.

Design, build and maintain reproducible, auditable modelling datasets on Azure. Prepare and ingest data, ensure data quality and governance, monitor risk models, analyze anomalies, collaborate with IT and stakeholders, and document processes.

Perform day-to-day accounting operations, invoicing, receivables, intercompany confirmations, financial statement support, treasury cash forecasting, tax filings and compliance, payroll coordination, audit support, and participate in finance projects and process improvements.

Support FP&A activities including monthly close, group reporting and consolidation, forecasting and variance analysis. Produce ad hoc financial analyses, monitor OPEX, design Power BI/Excel dashboards tracking margins, profitability and KPIs, and implement process improvements to enhance reporting and efficiency.

Lead product vision, strategy, roadmap and value creation for digital products. Collaborate with stakeholders and product leadership, quantify investments, track outcomes, run research and analysis, improve processes, de-risk decisions with data, and act as product ambassador internally and externally within Ayvens' product framework.

The Head of CRM & Marketing Cloud leads the strategic direction and execution of CRM and marketing cloud initiatives, overseeing integration, software development, team management, and vendor relationships to enhance customer engagement and optimize marketing processes.

The Product Specialist at Ayvens will focus on market analysis, product design, customer research, and developing strategies to innovate products for the car leasing industry, ensuring profitability and customer satisfaction.