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Drive operational excellence by designing scalable workflows, building AI-enhanced automation, managing financial operations and workforce planning, and delivering executive-ready dashboards and reports. Own projects end-to-end, maintain SOPs, enable training documentation, and coordinate cross-functional stakeholders to improve visibility, consistency, and efficiency for the division.

Provide guided onboarding and partner setup using SOPs and AI-assisted workflows, deliver introductory dashboard walkthroughs, maintain CRM session notes, escalate technical issues to cross-functional teams, and use AI tools to generate post-session summaries and resources.