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Manage B2B sales and agency accounts across Northern California to meet revenue targets. Develop and execute sales and marketing strategies, deliver virtual and in-person presentations and training, manage budgets, forecast revenue, build partner relationships, and support cross-functional initiatives. Role requires frequent travel and independent, self-directed work to grow Princess Cruises business within assigned territory.

Lead Casino customer engagement strategy and campaign orchestration, translating commercial priorities into targeted promotions. Define audience segmentation, govern offers and eligibility, coordinate cross-functional stakeholders, monitor campaign performance, and optimize processes to drive loyalty and revenue growth across the customer lifecycle.

Prepare, process, audit and reconcile multi-site, multi-currency payroll for 40,000+ employees; manage deductions, payments, banking inquiries, tax withholdings, payroll reconciliations, audits, and collaborate with HR, paymasters and banks to ensure accurate, timely payroll and compliance.

Lead planning and delivery of fleet technical, safety, environmental, and energy-saving projects. Manage cross-functional teams, suppliers, shipyards, and classification society submissions. Develop financial plans, implement procurement/logistics, prototype sustainability initiatives, and ensure regulatory compliance across the fleet.

Provide analytical and consultative support for compensation programs. Conduct job evaluations, market pricing, compensation analyses, cost modeling, and reporting. Partner with HRBPs and business leaders to develop pay recommendations, maintain salary structures and dashboards, support salary/bonus/equity cycles, ensure compliance, and drive process improvements.

Lead the business-side AI Operations function to operationalize enterprise AI: define operating models, readiness and launch playbooks, change management, training, hypercare, sustainment, KPIs, and adoption support. Manage direct reports, partner with IT/AI/product/operations, translate scaled technology into business processes, and build repeatable frameworks, controls, and continuous improvement practices to scale AI implementation across the organization.

Lead the global organic search strategy across markets and languages, combining technical SEO, content and AI-search approaches. Translate SEO performance into business insights, collaborate with ecommerce, digital, content, CRM and IT teams, and influence roadmaps and platform decisions to drive visibility, traffic, and revenue growth. No direct people management required.

Lead design, implementation and audit of shipboard HR policies and SOPs ensuring maritime regulation compliance. Manage HR projects (workforce planning, vessel startups, organizational change), develop employee communications, maintain HR SharePoint, oversee crew receivables, and manage benefits/vendor relationships to support the shipboard workforce and HR strategy.

Lead Carnival Cruise Lines Media & Measurement function to develop audience segmentation, media planning/buying strategy, marketing measurement and investment optimization. Oversee media strategy across paid channels, manage agency partners and US media budgets, implement marketing science and testing, and present data-driven recommendations to senior leadership to maximize acquisition, revenue, and ROI.

Develop and maintain operational dashboards, KPIs, and reports across multiple departments. Standardize data and reporting practices, validate data integrity, perform trend and performance analysis, and provide cross-functional analytical support to drive operational improvements, workforce optimization, cost control, compliance monitoring, and enhanced guest experience.