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Manages import documentation and customs clearance, handles freight negotiations, oversees compliance, ensures timely imports, and documents transactions. Requires interaction with multiple stakeholders.

The Sales Manager oversees sales efforts in an assigned territory, manages Account Managers, sets targets, motivates the team, and develops strategies for customer retention and growth while guiding new opportunities. Responsibilities include team management, strategy development, internal training, systems administration, and pricing guidance.

Process and verify supplier invoices and T&E claims within agreed KPIs, collaborate with stakeholders and vendors, prepare standard reports and schedules, identify process improvements, support transition/migration projects and SOP creation, and escalate complex issues to supervisors.

Provide administrative support to the sales team: process orders, create customers/suppliers/materials, prepare quotes and enter orders, maintain CRM and sales pipeline, collaborate with internal teams to ensure customer service and accurate sales forecasting.