Top Tech Jobs & Startup Jobs

Reviews, classifies, escalates, or removes user-generated content according to client policies and community guidelines. Maintains quality and KPI targets while handling sensitive or graphic material, protecting customer information, and following confidentiality procedures. Participates in training and wellness programs, monitors company communications, and works rotational shifts. The role requires Mandarin and English proficiency, strong attention to detail, computer literacy, and accurate typing.

Analyze potentially fraudulent transactions and monitor assigned customer profiles for suspicious activity. Investigate alerts, review supporting data and red flags, perform KYC checks, gather case information, and recommend escalation or closure according to AML policies and procedures. The role requires Portuguese and English proficiency, financial or banking experience, and knowledge of AML, KYC, or due diligence processes.

Supervise BPO agents, monitoring attendance, productivity, performance, quality, and service levels. Communicate operational changes, enforce policies, prepare accurate reports, coach and motivate agents, provide feedback, handle escalated customer interactions, streamline procedures, and support disciplinary actions. The role requires strong English communication, Excel reporting skills, problem-solving ability, resilience under stress, and availability for rotating 24/7 shifts.

Reviews, classifies, and removes user-generated content according to client policies and community guidelines. Maintains quality and KPI targets, escalates cases appropriately, protects confidential customer information, completes ongoing training, and supports safe online experiences. The role requires handling potentially disturbing content, working rotational shifts, meeting typing and accuracy standards, and communicating effectively in English.

Identify and qualify security-focused sales opportunities across APAC through outbound and inbound campaigns. Manage assigned accounts, conduct cold calls and emails, engage C-level decision-makers, assess technical and business needs, and connect prospects with cloud security solutions. Maintain leads, contacts, accounts, opportunities, and activities in Salesforce while meeting individual and team performance targets.

Handle inbound customer calls, provide technical and product support, troubleshoot issues, identify customer needs, and recommend suitable paid solutions. The role combines consultative selling with customer experience responsibilities, including meeting conversion, sales, first-call resolution, and customer satisfaction metrics. Representatives must support customers in Japanese and English, navigate computer systems efficiently, resolve issues within scope, and refer customers to third-party support when necessary.

Provides customer support for an online shopping channel through inbound phone and email. Assists with orders and payments, protects confidential customer information, resolves and escalates concerns, meets service KPIs, and contributes to continuous improvement. The role requires professional communication, empathy, active listening, problem-solving, Korean language support, English proficiency, accurate typing, and Microsoft Office skills.

Reviews and classifies text, images, audio, video, documents, advertisements, and social media content against defined policies. Annotates data for production and machine learning, identifies policy violations, monitors abuse reports, and supports community safety. Requires accurate judgment, attention to detail, policy awareness, and availability for 24/7 onsite shift rotation.

Handle inbound customer calls, provide technical and product support, troubleshoot issues, identify customer needs, and recommend relevant paid solutions. Drive conversions and new sales while maintaining strong customer experience metrics, including first-call resolution and Net Promoter Score. Manage high-volume interactions, multitask effectively, document and resolve issues, and build customer rapport. Support is provided through phone and other communication channels.

Review, classify, remove, and escalate user-generated content according to client policies and community guidelines. Maintain quality and KPI targets while handling sensitive or graphic material, protecting confidential information, attending training, and following operational procedures. The role requires rotational-shift availability, strong attention to detail, multitasking, and emotional resilience when reviewing offensive or disturbing content.