Top Tech Jobs & Startup Jobs

Engineer, configure, and operate BeyondTrust Password Safe and PAM controls across platforms. Onboard and lifecycle-manage privileged accounts, integrate PAM with directory, cloud and DevOps systems, automate discovery/rotation/reporting, enforce least-privilege/JIT access, monitor sessions and provide audit evidence, and partner with teams to embed PAM as a business-as-usual control.

Designs, implements, and supports modern workplace and end-user computing environments. Manages Microsoft 365, Entra ID, Intune, Active Directory, Windows, macOS, mobile devices, and virtual desktops. Optimizes device performance, security, compliance, identity, and application deployments. Provides escalation support, develops technical documentation, contributes to IT engineering roadmaps and projects, collaborates with IT Service teams, and mentors technical staff.

Investigate and respond to escalated security incidents in a 24/7 SOC. Analyze alerts across SIEM, SOAR, EDR, email, network, cloud, MDR, and XDR technologies; perform root-cause analysis; lead containment and remediation; improve detections and automation; conduct threat intelligence and hunting; support compliance audits; document incidents; and mentor L1 analysts.

Build and scale customer-facing AI agents and omnichannel conversational experiences. Develop agent orchestration, tool use, memory, and conversation logic using Python and Node.js. Contribute to NestJS backend services, PostgreSQL and vector database integrations, and full-stack React experiences. Collaborate with product, design, and data teams while establishing engineering patterns for reliable, globally scalable agentic systems.

Own the quality strategy for an AI agent platform and omnichannel communications product. Build automated unit, integration, API, and end-to-end test suites across TypeScript, Node.js, React, and Python systems. Develop evaluation frameworks for probabilistic agent behavior, reasoning, tool use, memory, and multi-step interactions. Test APIs, backend services, databases, and communication channels while partnering with engineering and product to define acceptance criteria and promote quality across the development lifecycle.

The Tier 1 Support Analyst role involves troubleshooting and resolving customer issues, communicating effectively, documenting solutions, and mentoring colleagues, while ensuring customer satisfaction.

Own and resolve Tier 2 customer cases for Keyloop products: troubleshoot, diagnose, communicate with customers and internal teams, document resolutions, produce knowledge articles, perform root cause analysis, mentor colleagues, and recommend process improvements to reduce case volumes.

The Principal Engineer leads the technical vision for Keyloop’s platform, solves complex problems, drives critical initiatives, and mentors senior engineers while aligning technology strategy with business goals.

Hands-on software engineering role focused on enabling distributed engineering teams to adopt AI-assisted and agentic development. Responsibilities include coaching AI Champions, providing technical mentoring, piloting experimental AI capabilities on internal systems, contributing feedback and code to platform solutions, triaging blockers, sharing best practices, and tracking developments in AI tooling and practices.

Tier 2 Product Support Analyst responsible for owning, troubleshooting, escalating and resolving customer issues for the Keyloop product suite. Provide empathetic, timely communication in Japanese and English, document solutions, perform root-cause analysis, coach colleagues, recommend process improvements, and contribute to case-reduction and service-quality initiatives.