Top Tech Jobs & Startup Jobs

Provides L1/L2 support for Linux production systems in a 24/7 rotational environment. Responsibilities include monitoring, incident response, troubleshooting, system administration, filesystem and network management, patching, production changes, health checks, Bash/Python automation, documentation, shift handovers, and ITIL-based incident, problem, and change management.

Provide front-line product support by owning, troubleshooting, diagnosing and resolving cases to closure. Escalate when necessary, document solutions, perform root cause analysis, mentor colleagues, identify training gaps, and contribute to case reduction initiatives. Communicate clearly with customers and global teams in German and English while supporting ERP applications and improving support processes.

Manage end-to-end contract and billing support for major accounts, including invoicing, credit management, contract maintenance, customer setup, dispute resolution, quote validation, reporting, and process improvement. The role collaborates with customers, Collections, and internal teams, escalates financial risks, ensures compliance with policies, and supports accurate billing operations and cash flow improvement.

Own the quality strategy for an AI agent platform and omnichannel communications product. Build automated unit, integration, API, and end-to-end test suites across TypeScript, Node.js, React, and Python systems. Develop evaluation frameworks for probabilistic agent behavior, reasoning, tool use, memory, and multi-step interactions. Test APIs, backend services, databases, and communication channels while partnering with engineering and product to define acceptance criteria and promote quality across the development lifecycle.

Build and scale customer-facing AI agents and omnichannel conversational experiences. Develop agent orchestration, tool use, memory, and conversation logic using Python and Node.js. Contribute to NestJS backend services, PostgreSQL and vector database integrations, and full-stack React experiences. Collaborate with product, design, and data teams while establishing engineering patterns for reliable, globally scalable agentic systems.

Provides Tier 1 customer support for Keyloop’s Sales and CRM modules within its Dealer Management System. Owns support cases from investigation through resolution, communicates with customers, collaborates with technical teams, documents solutions, performs root-cause analysis, and identifies process and knowledge-base improvements. The role requires strong Italian and English communication, analytical troubleshooting skills, customer empathy, organization, and the ability to learn business software and AI tools.

Develop and maintain C# and .NET applications, APIs, integrations, and backend services. Contribute to platform modernization, technical design, testing, code reviews, troubleshooting, and release activities. Collaborate with Product, QA, and Engineering teams in an Agile environment while adopting AI-assisted development, automation, and modern engineering practices.

Leads platform and data engineering strategy, teams, architecture, and delivery for a global SaaS business. Oversees AWS cloud-native infrastructure, APIs, integrations, data lakes, AI/ML platforms, observability, security, FinOps, and M&A technology integration. Establishes agentic development capabilities, governance, and AI tooling adoption while partnering with executive, product, engineering, and commercial stakeholders.

Hands-on AI Enablement Engineer helping distributed engineering teams adopt AI-assisted and agentic software development. The role provides technical coaching, mentoring, training, and direct support through AI Champions; tests experimental AI capabilities on internal systems; contributes feedback and code to platform solutions; identifies and escalates blockers; shares practices across teams; and tracks developments in AI tooling. The position requires strong software engineering credibility, comfort with evolving technology, developer advocacy skills, and a willingness to work from Oulu or Ho Chi Minh City.

Analyze business requirements, document functional specifications, assess IBM i application impacts, and guide RPG and SQL development. Conduct code reviews, support testing and deployments, track releases in Jira, participate in SAFe ceremonies, identify risks, mentor teammates, and explore practical AI applications for coding, documentation, legacy code analysis, and testing.