Work across presales, support, and account development: run tailored demos and POCs, respond to RFPs, qualify opportunities, serve as primary technical contact post-sale, troubleshoot license servers and integrations, conduct business reviews, and identify upsell/renewal opportunities for US accounts.

Act as cross-squad integrator and business analyst for OpenLM's software licensing/SAM product. Translate leadership and customer needs into clear requirements, align APIs and data models, define reporting/metrics, maintain a system-level product model, and surface licensing risks with actionable options.