Top Tech Jobs & Startup Jobs

Lead complex fraud and unauthorised transaction investigations, acting as a subject matter expert for the Fraud Investigations team. Review case outcomes, ensure regulatory and internal standards, coach analysts, share best practices, identify emerging fraud trends, and collaborate with stakeholders on high-risk cases. The role requires strong investigative judgment, analytical ability, prioritisation, and experience handling diverse fraud types.

Develop scalable machine learning classifiers, predictive models, deep learning systems, and Generative AI applications for production. Build reusable AI assets, libraries, and services; collaborate with software and data engineers; apply prompt engineering, retrieval strategies, and ML workflows; and advise customers on AI adoption. The role also requires expertise in statistics, model fairness, interpretability, cloud environments, and production Python development.

Lead and support Relationship Managers serving small business and agriculture customers. Drive customer service, team performance, coaching, development, regulatory compliance, risk management, governance, workload prioritization, and continuous improvement. As part of the Small Business Leadership Team, collaborate on strategic objectives, monitor performance measures, improve operational efficiency, and ensure regulated activities meet policies and procedures.

Provide in-branch, phone, and digital banking support to customers. Handle transactions and queries accurately, explain banking products and services, promote digital tools, identify and escalate concerns, and deliver empathetic customer experiences. The role requires teamwork, adaptability, clear communication, technology confidence, and careful adherence to customer protection and banking processes.

Analyze customer behavior, market trends, product performance, and portfolio dynamics using SAS. Lead analytical projects, develop data solutions, produce management information and insights, and translate technical findings into business recommendations. Partner with stakeholders across the organization, manage analytical requirements and expectations, coordinate cross-functional reporting and incident-resolution projects, and communicate progress clearly while supporting retail banking and savings strategy.

Lead the integration of Virgin Money Savings and Current Account products into Nationwide. Define migration strategies, evaluate product features, pricing, servicing models and customer journeys, and provide recommendations supporting customer outcomes and commercial objectives. Collaborate with Technology, Operations, Risk, Legal, Compliance, Finance and Customer teams. Develop business cases and governance papers, assess risks and trade-offs, and support strategic investment decisions throughout a complex transformation programme.

Manage and grow a portfolio of small-business customers with borrowing needs of £75,000–£500,000. Provide banking support, lending and deposit solutions, onboard new customers, identify appropriate cross-selling opportunities, monitor financial performance and risk, recognize financial stress, resolve complex queries, and ensure compliance with internal policies and FCA regulations.

Own the lifecycle and strategic direction of retail savings and ISA products, from proposition development and market launch through performance monitoring and customer-outcome management. Assess competitive and regulatory landscapes, recommend product responses, lead delivery initiatives, develop roadmaps, and improve trading performance. The role requires strong banking product management, risk management, stakeholder influencing, analytical, and customer-focused capabilities.

Own the lifecycle of retail savings and other financial products, from proposition development and launch through performance monitoring and continuous improvement. Analyze markets, competition, customer insights, and business data to identify opportunities. Lead cross-functional initiatives, influence stakeholders, improve customer journeys and processes, balance commercial objectives with risk, and ensure fair customer outcomes.

Leads the design and delivery of enterprise-scale GenAI, Agentic AI, and intelligent automation platforms. Creates detailed architectures for AI products, RAG systems, vector search, orchestration frameworks, APIs, integrations, and cloud-native services. Establishes engineering standards, governance controls, security guardrails, monitoring, explainability, and Responsible AI practices. Provides technical leadership and mentoring while collaborating with engineering, architecture, product, security, risk, governance, and business stakeholders in a regulated banking environment.