Product Manager

Step into an exciting opportunity as a Product Manager, joining our Retail Savings Product team within the wider Group Retail Products function. This is a key role where you’ll help shape and manage products that support customers in achieving their financial goals while delivering exceptional value. If you have proven product management experience within banking, particularly across savings, or other retail financial products, you’ll have the chance to make a real impact from the outset.

You’ll take ownership of the full product lifecycle, from developing and launching new propositions to monitoring performance, enhancing customer outcomes, and driving commercial success. Working closely with stakeholders across the business, you’ll use your strong communication, influencing, and relationship-building skills to balance priorities, solve complex problems, and deliver initiatives that create tangible benefits for both customers and the organisation.

We’re looking for an established Product Manager with a track record of turning ideas into reality, delivering meaningful results, and leading successful product initiatives within the banking sector. In return, you’ll join a collaborative and forward-thinking team where your expertise will directly contribute to the continued growth and success of our retail product offering.

We are happy to consider flexible working approaches to help you perform at your best.

The working hours (per week) for this role can be between 21 and 35 hours.
 

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. 

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You’ll help shape the future direction of our products by analysing the competitive landscape, identifying market opportunities, and assessing areas where we can further strengthen our proposition. Working closely with colleagues across the business, you’ll transform strategic objectives into tangible outcomes, leading key initiatives and providing expert product insight that supports informed decision-making.

With a strong customer focus, you’ll ensure fair customer outcomes remain at the heart of every decision while balancing commercial objectives and business performance. Your ability to build relationships, influence stakeholders, and turn insights into action will be key to driving continuous improvement and delivering meaningful results for both our customers and the business. 

About you

You'll be an experienced and customer-focused Product Manager with a passion for developing and enhancing financial products that deliver value for both customers and the business. Comfortable working in a fast-paced environment, you'll combine commercial awareness, analytical thinking, and strong relationship-building skills to drive successful product outcomes and influence decisions across a wide range of stakeholders. As a minimum, you'll bring:

• Proven experience as a Product Manager within the banking or financial services sector, with demonstrable responsibility for products such as Retail Savings, ISAs, Current Accounts, Personal Loans, or Mortgages

• Strong stakeholder management, collaboration, and influencing skills, with evidence of working effectively across multiple teams to drive decisions and balance competing priorities

• Excellent analytical and problem-solving abilities, with experience using data, customer insight, and market intelligence to identify opportunities and support decision-making

• The ability to review and improve processes, policies, and customer journeys, helping to deliver fair customer outcomes while managing risk and supporting business objectives

• Outstanding written and verbal communication skills, with the confidence to present recommendations, challenge constructively, and build strong working relationships at all levels

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

If you want to find out more about using AI in our recruitment process, please read more here.

Disability Confident

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.  

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.  

Apply safely with Nationwide

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.