Top Tech Jobs & Startup Jobs

Own strategy, roadmap, and execution for HighLevel VoiceAI. Deliver reliable inbound/outbound AI voice agents integrated with telephony, CRM, workflows, and analytics. Improve agent setup, call quality, compliance, APIs/webhooks, monetization, and developer extensibility. Partner with engineering, design, support, and GTM to drive adoption, instrumentation, and measurable business outcomes for SMBs and agencies.

Lead strategy and execution for HighLevel’s enterprise voice and contact center platform, owning SIP, HardPhone provisioning, IVR, CCaaS, routing, APIs/SDKs, and telephony-scale architecture. Drive ACD/ACD features, softphone experiences, provider-agnostic middleware, IVR/Voice AI, device lifecycle and migrations while partnering across engineering, operations, security and GTM to meet platform KPIs and enterprise reliability requirements.

Lead Product Designer responsible for shaping product direction, elevating design quality, and mentoring designers across product pillars. Translate customer needs, business goals and technical constraints into polished, accessible experiences; own discovery through delivery, set design standards, run critiques and measure design impact.

As a Senior Software Engineer, you will enhance the HighLevel platform by developing backend services, optimizing performance, ensuring security, and collaborating across teams to resolve technical challenges.

The Software Development Engineer III will enhance stability and scalability of a phone platform, optimize performance and resources, and lead modernization and security efforts.

Lead product strategy and architecture for Conversation AI, owning agent creation, deployment, evaluation, observability, integrations, pricing, and compliance. Partner with Engineering, AI, Design, GTM and operations to deliver dependable AI agents at scale, mentor PMs, and define metrics, testing, and release standards to ensure reliable business outcomes across millions of interactions.

Lead product strategy and platform architecture for HighLevel Voice AI. Define lifecycle, evaluation, quality standards, integrations (telephony, CRM, workflows), metrics, reliability, and commercial models. Partner cross-functionally with engineering, design, legal, GTM, and operations to ship dependable, scalable voice agents that handle inbound/outbound calls, transfers, actions, and observability across SMB and agency customers.

Design, build, and maintain API and middleware integrations and automation for user lifecycle, IAM, RBAC, provisioning, access reviews, and ITSM workflows. Ensure secure authentication, perform data validation/reconciliation, document integration architecture, and support ITGC/audit and access governance.

Lead product strategy for HighLevel Knowledge Bases and Ask AI, defining architecture, ingestion, retrieval, evaluation, permissions, observability, and commercial models. Drive cross-team platform standards, onboarding, testing datasets, and integrations so AI assistants reliably retrieve context, invoke tools/agents, execute actions, and surface auditable, safe results for multi-tenant SMB customers.

Design and scale backend systems and frontend interfaces for HighLevel Conversations, focusing on backend API design and Vue 3 UI development while ensuring performance and reliability at scale.