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Manage, maintain, and troubleshoot virtualization and Windows Server environments, administer VMware platforms and enterprise server hardware (Huawei/HP/Dell), perform patching/upgrades, capacity planning, incident resolution, vendor coordination, documentation, change management, disaster recovery testing, and provide on-call support to meet SLA targets.

Lead and conduct employee relations investigations, advise HRBPs and managers on policy interpretation and consequence management, support disciplinary and appeal processes, partner with Legal/Compliance on sensitive cases, maintain confidential case records, and improve ER frameworks and reporting for senior stakeholders.

Advise and maintain relationships with high-net-worth clients, achieve annual revenue and AUM growth targets, provide investment product advice, develop new business, and ensure high-quality client servicing and product insight input.

Maintain, design, and enhance the Group AI and model inventory system to support AI governance. Implement process improvements, integrate automation, collaborate with model owners, risk, compliance, IT and external reviewers, and drive future-state system implementation and regulatory compliance for Generative and Agentic AI models.

Lead financial forecasting, performance analysis, and management reporting to support business planning. Collaborate with stakeholders to identify drivers, provide insights to senior leaders, maintain dashboards, and implement process improvements to increase efficiency and effectiveness.

Lead and manage a team of Assistant Relationship Managers to provide administrative and client service support to Relationship Managers, drive process improvements, ensure regulatory and operational compliance, deliver training and mentorship, handle front-office reporting and remediation exercises, and coordinate with product, operations and stakeholders to support business management.

Provide legal and compliance support to bank business teams, review and draft contracts and product documentation, assess and mitigate legal risks for derivatives and structured products, maintain and update standard legal templates, monitor regulatory changes, and develop compliance policies, procedures and training.

Support origination, selection, onboarding, due diligence, distribution and post-sales monitoring of private market funds. Lead fund onboarding, legal/operational/tax due diligence, negotiate documentation, prepare internal approvals and investment memos, manage product marketing and training, provide portfolio management and after-sales monitoring, and drive product innovation and cross-department projects.

Lead product strategy and execution for digital banking channels: conduct market research, define requirements, collaborate with tech, marketing and sales teams, launch features, and analyze customer feedback and data to drive product decisions and improvements.

Lead operational risk management for Group Operations & Technology: identify, assess, and mitigate ops-related risks; manage audits and regulatory reviews; build automated risk assessment and monitoring frameworks, dashboards, and training; conduct independent reviews and advise stakeholders on controls and process changes.