Top Tech Jobs & Startup Jobs

The Training Manager oversees training delivery, curriculum design, and team supervision, ensuring high trainee success rates and engagement.

Analyze HR data and metrics for trends, ensure compliance with laws, prepare reports, collaborate with teams, and maintain HR information systems.

The Vice President - AI Solutioning will lead the design and commercialization of AI-driven solutions in contact centers, engaging with clients, developing pricing strategies, and driving transformation.

The Team Leader - Operations supervises associates, monitors performance, resolves escalations, and ensures adherence to standards, providing training as necessary.

The Desktop Support Lead is responsible for managing a team to provide IT support, ensuring adherence to best practices and customer satisfaction. Key tasks include troubleshooting, managing tickets, and overseeing IT security and audit processes.

The Assistant Manager - Training oversees trainer performance, training programs, audits, and ensures high training success rates while managing reporting systems.

The Technical Account Manager oversees technical issues for clients, collaborates with IT and client teams, manages projects, and fosters stakeholder relationships to enhance customer satisfaction and outcomes.

The role involves monitoring real-time service activities, managing escalations, sending reports, analyzing performance data, and interacting with stakeholders.

The Training Director manages training delivery for 5,000 new hires, oversees the training team, and ensures training programs meet quality standards while achieving operational KPIs.

The Lead - Workforce Management oversees workforce operations, ensuring effective staffing and scheduling strategies to meet client goals using analytics and real-time adjustments.