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The Executive in Business Development drives growth in the Employment Agency distribution channel by acquiring new partners and managing relationships with existing agencies to increase placement volumes and revenue.

Provide end-to-end policy administration and account servicing for SME and commercial insurance clients, supporting renewals, placements, endorsements, billing, claims coordination, onboarding, and insurer liaison while maintaining high customer service, retention, and operational efficiency.

Lead commercial and consumer growth by engaging brokers, managing underwriting for new partners and portfolios, ensuring disciplined risk selection and profitability, optimizing product mix, and improving operational efficiency while fostering a production-focused underwriting culture.

The Enterprise Services Analyst will lead and manage key operations to support enterprise services, focusing on ensuring successful service delivery and performance optimization.

Provide end-to-end account servicing for SME and commercial insurance clients, handling renewals, endorsements, broking documentation, policy placement support, claims coordination, onboarding, premium follow-ups, and client relationship management while ensuring accuracy, regulatory compliance, and strong turnaround times.

Manage and administer the LMS, coordinate end-to-end training programmes, develop and improve capability development content, produce learning data, reports and insights, support OD projects including performance, talent and succession planning, and drive tech-enabled learning improvements.

Lead and optimize in-store sales channels by running nationwide store visits, training store teams, developing tailored sales strategies and materials, analyzing channel data to identify growth opportunities, building executive relationships, and ensuring territory targets are met through coaching, field support, and continuous performance improvement.

The Senior Manager will lead customer retention and loyalty strategies for device protection services, leveraging AI and cross-functional collaboration to improve engagement and reduce churn.

Support claims processing for Accident & Health and Personal Property consumer lines: assess claims, review adjuster reports, prepare payments, assist with booking, reporting, UAT, and ad hoc projects while improving workflows and customer service.

The Senior Key Account Manager will manage and expand key partnerships across Australia, drive growth, ensure partner satisfaction, and collaborate with internal teams.