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Lead investigations across diverse services to identify architectural and operational bottlenecks. Design and implement CI/CD, containerization, and orchestration improvements. Modernize hybrid infrastructure across colo and multiple cloud providers, drive observability and resilience engineering, mentor DevOps engineers, and ensure services meet strict availability and latency SLAs.

Maintain, scale, and improve SaaS production platforms with a focus on automation, observability, disaster recovery, and 99.999% availability. Lead incident response, perform root cause analysis, optimize performance, and collaborate with engineering teams to implement durable operational improvements.

Own the revenue operations infrastructure supporting Zoom’s go-to-market organization. Responsibilities include managing Salesforce and the broader GTM technology stack, maintaining data models, running pipeline and forecast cadences, producing executive reporting, designing lead routing and territory rules, enabling signal-driven expansion programs, managing RevOps requests, and driving cross-functional initiatives and AI workflow adoption.

Lead global integrated marketing strategy and campaign systems across awareness to expansion. Orchestrate multi-channel, AI-informed programs, align cross-functional stakeholders, scale regional execution, and measure pipeline and revenue impact through robust attribution and experimentation frameworks.

Lead technical direction for global SRE initiatives, mentor engineers, design fault-tolerant and self-healing platforms, automate operations, tune Linux at scale, collaborate with Security/Networking/Platform teams, manage incidents and on-call rotations, and maintain physical and cloud systems across data centers.

Develop positioning and messaging for the Zoom AI Productivity Suite, translating product capabilities into user-focused value. Create and publish demos, tutorials, social content, emails, and web copy end to end. Build a content and distribution engine across major social platforms, use AI tools for content production, engage third-party communities, measure growth and adoption, and collaborate with product and marketing teams.

Generate qualified sales opportunities through phone, email, LinkedIn, and other outreach channels. Research prospects, engage senior decision-makers, conduct discovery conversations, qualify opportunities, and schedule meetings for Account Executives. Build customer relationships, represent the Workvivo brand, and develop technology sales skills through structured onboarding, coaching, certification, and continuous learning.

Lead design and delivery of production-grade data pipelines, models, and data products for Go-To-Market and revenue analytics. Build scalable ETL/streaming architectures, semantic layers, and schema governance; embed LLM-assisted workflows and AI coding tools; apply software engineering best practices for CI/CD, testing, observability, and mentoring.

Lead enterprise sales across South Germany for Zoom’s collaboration and AI-powered platform. Develop strategic account plans, engage C-level stakeholders, expand high-value accounts, generate pipeline via prospecting, and coordinate with solutions engineering, customer success, marketing, and channel partners to drive revenue and digital transformation outcomes.

Lead enterprise and MidMarket sales in Germany by developing go-to-market strategies, coaching a high-performing team, managing the sales pipeline and forecasts, growing regional revenue, engaging customers and partners, and representing the company at regional events. The role requires enterprise software or cloud sales expertise, sales leadership experience, strong target achievement, executive communication, strategic problem-solving, and fluent German and English.