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Perform final premium audits for complex and PEO accounts by analyzing financial records, evaluating operations, and applying NCCI/Texas rules to determine true exposure and premium. Provide technical audit expertise, develop procedures, educate staff and stakeholders, and assist fraud investigations including depositions and expert testimony.

Serve as subject-matter expert in Premium Audit, develop procedures, train staff and partners, respond to audit/classification inquiries, liaise across departments, and support operational and strategic improvement projects.

Lead agency operations and safety group programs to support distribution, business development, and underwriting goals. Develop agency strategies, manage commissions and incentive programs, drive agent recruiting/contracting, oversee KPI analysis and Safety Group administration, coach Territory Managers, and represent company with agents and industry partners. Coordinate with Underwriting, Actuarial, and Legal to ensure compliance and scalable sales management frameworks.

Support Texas Mutual's Community Affairs team by learning about community partnerships, participating in grant-making, assisting with event sponsorships, using volunteer tracking platforms, conducting research projects, attending events, and completing department-assigned tasks and trainings.

Support the marketing team by creating multimedia content, assisting with graphic design, website content updates, video production, copywriting, and digital asset management while participating in Agile meetings and completing a comprehensive storytelling project.

Perform complex IT audits, develop audit plans, assess internal controls, draft audit reports, and communicate findings to management and stakeholders.

Lead Austin regional claims operations, providing strategic direction and oversight. Manage services quality, mentor staff, and collaborate across divisions.

The Portfolio Manager manages the investment portfolio, collaborates with investment teams, evaluates new opportunities, and oversees operations and reporting.

Assist in data compilation, analysis, and preparation of reports for actuarial teams, while learning statistical techniques and contributing to business solutions.