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Recruits and places independent contractors for client projects across multiple industries. Responsibilities include sourcing candidates through recruiting platforms, screening and interviewing applicants, coordinating offers and contracts, maintaining talent relationships, explaining contractor tax and compliance requirements, and monitoring compensation trends. The role requires high-volume recruiting experience, strong communication and organization, customer service skills, proficiency with Microsoft Office and Workday Recruiting, and expertise in online candidate sourcing.

Serve as first-level client support and coordinate language projects: scope assessment, cost/timeline estimates, project initiation, team instructions, progress monitoring, issue resolution, and client liaison to ensure on-time, on-budget, ISO-compliant deliverables.

Develop new business and support existing clients by prospecting, cold calling, networking, negotiating rates and deadlines, educating clients on translation services, liaising with production, and ensuring client satisfaction.

Manage and grow client relationships by generating leads, cold calling, negotiating rates, educating clients on translation services, coordinating with production, and ensuring delivery quality and client satisfaction.

Lead and develop a team of trainers for contact center customer service agents. Design, deliver, and improve training programs; conduct needs assessments; evaluate training effectiveness using quantitative and qualitative data; track benchmarks; create reports; and collaborate with Training & Development peers.

The Account Manager develops new business relationships, supports existing clients, negotiates rates, educates clients, and ensures satisfaction with services.

Lead client service and project delivery for translation projects: scope, estimate, initiate and monitor projects, liaise between clients and production, resolve issues, ensure ISO compliance, train junior staff, report KPIs, and maintain high client satisfaction.

Lead new business efforts by identifying, qualifying, developing, and closing sales opportunities. Build client relationships through research, cold calling, events and direct marketing. Present and promote TransPerfect solutions, manage pricing and contracts, provide client support, and coordinate quoting, project management, billing, and production to ensure profitable delivery.

Drive new revenue by identifying, qualifying, developing, and closing sales opportunities. Build client relationships via cold calling, events, and research. Present and promote TransPerfect services, manage pricing/contracts, provide customer support, and coordinate quoting, billing, and project execution with production teams to ensure profitable delivery.

Manage Antitrust projects, ensuring compliance with client specifications, deadlines, and quality standards. Oversee project life cycles and communicate with clients and production staff.