TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Who We Are:
TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.
What You Will Be Doing:
The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
Responsibilities:
Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
Create accurate data within a CRM of prospective client data including names, titles, phone numbers, addresses and various other information
Cold call prospective clients
Creatively problem solve to improve current new business development strategy
Negotiate rates and deadlines with prospective and current clients
Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
Perform other special projects or duties when required
Who We Are Looking For:
Interest in long-term career growth with unlimited earning and advancement potential through sales and project management
Minimum Bachelor’s degree
Excellent English communication (written and verbal) skills
Proven sales life cycle experience – lead generation through business closing
Proven track record in achieving sales targets
Possesses the ability to consistently and predictably advance customer commitment on a weekly basis in order to navigate a complex and lengthy sales cycle
Ability to organize and manage multiple priorities and determine the relative importance/ business impact of each activity
Capability to understand market requirements; trends, dynamics, expectations, and competitive forces
Strong customer orientation -- advocates on behalf of the customer’s needs/requirements
Develop and execute strategies to build share of customer and long-term relationships within the territory, and continually grow our customer’s understanding of TransPerfect’s product and service offerings
Maintain on-going relationships with customers to ensure maintenance of current base as well as growth of new sales
Proficiency in Microsoft Office Suite
Ability to thrive in a fast-paced environment
Excellent problem-solving and analytical skills
Strong interpersonal skills
Effective time management skills
Skills Required
- Interest in long-term career growth with sales and project management advancement potential
- Minimum Bachelor's degree
- Excellent English communication (written and verbal) skills
- Proven sales life cycle experience (lead generation through closing)
- Proven track record in achieving sales targets
- Ability to consistently advance customer commitment in complex, lengthy sales cycles
- Ability to organize and manage multiple priorities and assess business impact
- Capability to understand market requirements, trends, dynamics, and competitive forces
- Strong customer orientation and advocacy for customer needs
- Ability to develop and execute strategies to build customer share and long-term relationships
- Maintain ongoing customer relationships to retain base and grow new sales
- Proficiency in Microsoft Office Suite
- Ability to thrive in a fast-paced environment
- Excellent problem-solving and analytical skills
- Strong interpersonal skills
- Effective time management skills
TransPerfect Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TransPerfect and has not been reviewed or approved by TransPerfect.
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Leave & Time Off Breadth — Leave offerings can feel workable in certain roles, with PTO and occasional floating-holiday style time off described as available. Flexible scheduling and remote arrangements (notably in interpreting/contact-center work) add practical day-to-day benefit value for some.
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Healthcare Strength — Core health coverage is presented as available, commonly including medical, dental, and vision options alongside life and disability coverage. Plan choice (including FSA/HSA-style options) suggests baseline protection benefits exist even if overall sentiment is mixed.
TransPerfect Insights
What We Do
The world's best businesses know that potential customers can be anywhere. TransPerfect helps our clients to be everywhere. With global headquarters in New York and offices in 140+ cities across six continents, TransPerfect is the world's largest provider of language services and related technologies. The TransPerfect family of companies enables organizations to speak the language of global business through: - Translation and Language Services - Website and Software Localization - Globalization Management Technology - Multicultural Marketing - Legal Support and E-Discovery - E-Learning Platform Internationalization - Multimedia and Studio Solutions - Interpretation and Call Center Support
