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Leads enterprise IT security governance and risk remediation across complex financial services and insurance application portfolios. Responsibilities include identity and access remediation, vulnerability and patch governance, MFA compliance, policy exception management, application lifecycle risk, executive reporting, audit support, and escalation of overdue or non-compliant actions. The role partners with application, infrastructure, production support, and senior leadership teams to drive timely remediation and maintain audit-ready evidence.

Performs investor AML/KYC reviews and transfer agency activities, including onboarding, account opening, registration, screening, transaction monitoring, investor maintenance, correspondence, and complex client queries. Ensures regulatory compliance, accuracy, timely completion, and adherence to client deadlines. The role also supports administrator training, escalates issues, identifies process improvements, maintains transfer agency systems knowledge, and collaborates with internal teams to manage workload and service quality.

Lead State Street's Investment Services/CCO strategy in Switzerland, build and manage client and regulator relationships, drive business development and P&L performance, ensure legal and regulatory compliance, oversee local service delivery and governance, and represent the firm in industry and public forums.

Support daily fund manager unit dealing, including deal execution, approvals, cash allocation and rebalance calculations, deal confirmation, system loading, reconciliations, and query resolution. Maintain accurate and timely processing under strict deadlines, communicate with clients and third parties, support process enhancements, and participate in business reviews and risk remediation.

Manage a portfolio of initiatives supporting Alternatives Fund Services, including project plans, business cases, product roadmaps, requirements, wireframes, schedules, dependencies, and status reporting. Facilitate cross-functional forums, support change management, analyze business and technical requirements, improve program-management processes with AI, and communicate progress, risks, and decisions to senior stakeholders, technology teams, business owners, clients, and scrum teams.

Process and verify trades across equity, fixed income, FX, and cash products; monitor SWIFT messaging and settlement deadlines; resolve discrepancies with brokers, custodians, clients, and internal teams; manage settlement risks and follow global trade-processing standards. The role also supports process improvement, team management, work distribution, and junior team members while maintaining accurate and timely transaction processing.

Oversee Transfer Agency client servicing, operational delivery, issue escalation, risk management, and service improvements. Serve as the primary client contact, coordinate internal teams, monitor KPIs and SLAs, support due diligence and distributor agreements, resolve errors and complaints, and maintain regulatory and service-quality standards. The role requires strong stakeholder management, communication, problem-solving, and knowledge of investor servicing, transaction processing, AML/KYC, fund launches, and client onboarding.

Processes client accounting instructions, investigates exceptions, performs reconciliations, manages reference data and administrative events, and ensures discrepancies are resolved within deadlines. The role supports internal and external client communication, maintains accurate records, completes checklists, contributes to process improvements, and assists with training new or less experienced team members. Fluency in Italian and English is required, with finance experience and an accountancy or business degree preferred.

Prepare and oversee ETF fund accounting portfolios, including accurate and timely NAV production, issue resolution, quality reviews, client service support, fund onboarding, and operational risk remediation. The role also provides technical guidance to junior associates and contributes to process improvement, automation, and cross-functional coordination with custody, pricing, transfer agency, client service, and technology teams.

Oversee daily NAV production and fund accounting for ETF clients, ensuring service-level, quality, and control requirements. Lead client portfolios, resolve complex operational and accounting issues, manage workflows and capacity, and support operational resilience. Partner with technology and change teams on strategic initiatives, identify and remediate risks, participate in client governance, and mentor team members while driving continuous improvement and strong stakeholder relationships.