Top Tech Jobs & Startup Jobs

Owns end-to-end management of Sev1 and Sev2 incidents across the APAC SaaS environment. Coordinates technical and operational teams, assesses business impact, leads executive and client communications, manages escalations, maintains incident records, and chairs post-incident reviews. Drives root-cause analysis, problem management, corrective actions, operational readiness, and continuous improvement. The role requires major-incident command experience, ITIL knowledge, strong stakeholder communication, financial-services domain familiarity, and periodic off-hours support.

Provides Level 3 technical support for complex CRIMS issues, leading Sev1 incidents, advanced troubleshooting, root-cause analysis, defect reproduction, workaround design, and engineering escalations. Analyzes logs, database state, configuration, integrations, and performance; creates Jira defects, supports hotfixes, develops runbooks, defines monitoring controls, and improves operational readiness. The role requires financial-services technology experience, strong SQL and scripting skills, and periodic off-hours support.

Provide Level 3 technical support for complex CRIMS issues, leading critical incident response, troubleshooting logs and databases, root-cause analysis, defect reproduction, workaround design, and engineering escalations. Create evidence packs, Jira defects, runbooks, monitoring requirements, and operational controls while supporting hotfixes and new-product readiness. The role requires strong SQL, application support experience, financial-services knowledge, communication skills, and periodic off-hours support.

Support and supervise account onboarding, approval, and lifecycle maintenance for an introducing broker-dealer platform. Review complex account structures, execute ownership and tax documentation changes, handle transfers (ACATS/non-ACATS), perform Series 24 supervisory reviews and exceptions, partner with client service and advisors, identify and escalate risks, and help implement workflow automation (Salesforce and AI-enabled) while maintaining audit-ready documentation and controls.

Leads the strategy, architecture, modernization, and delivery of a unified cloud-native investment research platform. Drives AI adoption, data and analytics capabilities, platform simplification, DevOps excellence, and scalable enterprise solutions across asset classes. Partners with research, investment, data, AI, vendor, and technology teams while leading engineering talent, transformation programs, and platform governance. Requires deep expertise in Databricks, data engineering, lakehouse architectures, distributed processing, cloud platforms, and investment research data ecosystems.

Provides technical pre-sales support for enterprise investment management software, partnering with sales, product, engineering, marketing, and customer success teams. Leads discovery, architecture discussions with CTOs and CIOs, product demonstrations, proofs of concept, security audits, requirements gathering, RFP responses, proposals, and onsite workshops. Serves as a trusted advisor to private-market and institutional investment clients while coordinating technical delivery throughout the buying cycle.

The Business Analyst will manage product development and support, translating business needs into application requirements, focusing on data management and governance, and working closely with technology teams.

Lead end-to-end release management for technology platforms and business use cases. Own major and minor release governance, calendars, moratorium schedules, readiness tracking, approvals, tollgates, and risk remediation. Coordinate Product, Engineering, Operations, Risk, Compliance, and governance review stakeholders. Provide executive reporting and improve release processes through standardization and automation in Agile and DevOps environments.

Processes shareholder activity and client trading transactions across APAC, ensuring accuracy, timeliness, controls, and regulatory compliance. Investigates exceptions, supports portfolio management with transaction data, and serves as a subject matter expert for shareholder services processes. The role also supports automation, testing, process improvement, risk remediation, documentation, knowledge sharing, and global collaboration across APAC, North America, and EMEA.

Processes shareholder activity and client trading transactions across APAC, ensuring accuracy, timely execution, compliance, and operational control. Investigates exceptions, supports portfolio management with transaction data, serves as a subject matter expert, and guides junior staff. The role contributes to risk remediation, automation, testing, process improvement, documentation, business continuity, and global collaboration across APAC, North America, and EMEA.