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Partners with Sales leadership to improve business processes, workflows, territory planning, forecasting, and operational performance. Maintains Salesforce data integrity and hygiene, administers Clari, owns QBR execution, analyzes pipeline and churn trends, and develops reporting and dashboards. The role provides actionable insights, drives cross-functional collaboration, and supports scalable, data-driven sales operations.

Drive revenue growth across strategic B2B software accounts through new business development, upselling, cross-selling, solution selling, account planning, and executive relationship management. Develop customer-centric opportunities, manage sales pipelines, create proposals, negotiate deals, coordinate internal service teams, and address client risks and conflicts.

Provide independent, end-to-end resolution of complex enterprise workload automation support cases. Troubleshoot scheduling, hybrid execution, APIs, integrations, SAP ERP, systems, databases, and networking. Analyze logs and traces, identify defects, communicate with customers, maintain technical documentation, mentor junior engineers, and collaborate with Engineering on escalations and support improvement initiatives.

The Software Engineer will design, build, and maintain backend services, optimize performance, implement secure coding practices, and mentor junior team members in a SaaS environment.

Design, develop, and maintain features for a Managed File Transfer SaaS product. Ensure platform reliability and security while collaborating in an agile team environment.

As a People Operations Specialist, you will manage HRIS data integrity, payroll accuracy, onboarding/offboarding processes, and compliance documentation, ensuring operational efficiency.

Own end-to-end delivery health for a product area: drive roadmap tracking, release readiness, dependency and risk management, build delivery dashboards and Jira workflows, use AI to automate delivery processes, and provide executive reporting and stakeholder communication to ensure predictable, enterprise-grade releases.

Lead technical strategy for Redwood's largest, most complex deals end-to-end: design POCs, validate architecture, manage evaluations, and close. Mentor SEs, build reusable demos/POC frameworks, position Redwood's AI and SOAP capabilities to technical and executive buyers, and shape competitive product strategy.

The Renewals Manager drives contract renewals, maximizes customer retention, identifies upsell opportunities, and builds relationships with clients.

Own marketing analytics strategy and reporting: define KPIs, build trusted dashboards, analyze funnel and campaign performance, support executive reporting, partner with RevOps/BI to ensure data quality, and deliver advanced analytics and attribution insights to drive pipeline growth.