Top Tech Jobs & Startup Jobs

Design, prototype, build and operate Qualys' next-generation scalable SaaS data platform and middleware. Drive architecture, performance, availability and security for microservices processing 100M+ transactions/day. Lead POCs, production rollouts, day-1/day-2 operations, client SDKs, cloud migrations, and collaborate across engineering, product and ops to deliver resilient, cost-effective solutions.

Provide world-class technical support for Qualys Cloud Agent via phone, email, and WebEx. Triage and resolve customer issues, collaborate with Development/QA/Operations, perform network and host troubleshooting, use Splunk for log analysis, and escalate complex problems. Maintain customer relationships and document resolutions in support systems.

Provide world-class technical support for security applications on a SaaS platform: resolve global customer and partner issues via phone/email/Teams, collaborate with Dev/QA and cross-functional teams, act as technical escalation point, troubleshoot networking, OS and security issues, and contribute to high customer satisfaction in a secure environment.

The Technical Account Manager drives post-sales processes and maintains relationships, ensuring customer satisfaction through technical and business support.

The Technical Escalation Manager leads the resolution of critical customer issues in cybersecurity, coordinating with internal teams to manage escalations and improve processes while ensuring customer satisfaction.

Serve as the primary Workday HCM configuration authority, collaborating with HR and stakeholders to design, implement, and support Workday solutions (HCM, compensation, absence, recruiting, security, reporting). Lead reporting projects, provide training, and implement integrations/enhancements to improve HR processes and data reporting.

Lead Workday HCM configuration and administration across HCM, Compensation, Absence, Recruiting, Security, Reporting and integrations. Translate business needs into scalable solutions, provide training, collaborate with HR and stakeholders, and deliver reporting and EIB integration projects.

The Senior Technical Account Manager acts as a technical leader for enterprise clients, ensuring optimal adoption of Qualys solutions, supporting renewals, and engaging with technical stakeholders while addressing complex security needs.

The Enterprise Account Executive drives new business with large enterprise prospects, presenting sales pitches, responding to RFIs/RFPs, and managing sales funnels, requiring both sales experience and technical knowledge.

The Lead Software Engineer will manage customer issues, drive CRM lifecycle, design scalable microservices, and enhance customer experience through analytics tools.