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Drive post-sales engagement with channel partners, distributors, and enterprise customers. Own renewals, upsell/cross-sell, pipeline forecasting, procurement support, platform adoption, value reporting, risk mitigation, partner enablement, and product/engineering advocacy while conducting regular client visits and aligning solutions to regulatory frameworks.

Design and scale automated GRC frameworks by building control libraries, mapping NIST/ISO standards, modeling evidence, automating evidence collection and validation, partnering with engineering for continuous compliance, and driving audit readiness and improvement of GRC tooling and workflows.

As a Senior Software Engineer, you will develop and support scalable SaaS-based cloud security solutions, focusing on innovation and collaboration.

Provide bilingual (English/Spanish) technical support for Qualys Cloud Agent via phone, email, and WebEx. Troubleshoot networking, OS services, authentication, and security tools; coordinate with Development, QA, and Operations to resolve customer issues and generate Splunk queries/reports.

The Senior Principal Product Manager will oversee the roadmap for the Enterprise TruRisk Management platform, focusing on risk prioritization and AI-driven workflows. This role requires hands-on leadership in product development and collaboration with engineering teams.

Design, develop, and support scalable endpoint security solutions (runtime security, EPP/anti-malware, telemetry, threat detection). Own feature lifecycle: design, implementation, testing, debugging, performance optimization, release support, and collaborate with QA and stakeholders across OS platforms.

The Account Executive is responsible for driving new business with large enterprises, managing sales presentations, and providing technical support throughout the sales cycle.

Provide world-class technical support for security applications on a SaaS platform: resolve global customer and partner issues via phone/email/Teams, collaborate with Dev/QA and cross-functional teams, act as technical escalation point, troubleshoot networking, OS and security issues, and contribute to high customer satisfaction in a secure environment.

Manage and expand the US partner ecosystem (VARs, resellers, distributors). Create joint business plans, enable partners, drive partner-sourced revenue and new logos, co-sell with sales, track KPIs and forecasts, manage commercial agreements, collaborate cross-functionally with product and marketing, and travel regularly for partner meetings and conferences.

Provide world-class technical support for Qualys Cloud Agent via phone, email, and WebEx. Triage and resolve customer issues, collaborate with Development/QA/Operations, perform network and host troubleshooting, use Splunk for log analysis, and escalate complex problems. Maintain customer relationships and document resolutions in support systems.