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The IT Support Specialist provides technical support for infrastructure and devices, manages PC lifecycle activities, troubleshoots hardware and software, collaborates with IT teams, and ensures a positive customer experience while managing inventory and administrative tasks.

The M365 SharePoint Subject Matter Expert will drive SharePoint solutions' design, implementation, and maintenance, act as a technology lead, provide expert guidance, and deliver training. Key responsibilities include collaborating with stakeholders, troubleshooting issues, and staying updated on SharePoint and Power Platform features.

The IT Support Lead oversees a team of on-site support engineers, providing technical support and ensuring client satisfaction. Responsibilities include incident management, team training, compliance, and process improvements, while fostering client relations and preparing performance reports.