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The role involves handling manual bookings and queries, maintaining accurate information, and liaising with internal departments and merchants for booking amendments and refunds while ensuring a professional attitude towards customers.

Responsible for handling manual bookings, resolving booking-related inquiries, and maintaining customer relations while collaborating with team members and keeping records updated.

The role involves creating content marketing strategies based on consumer trends, managing project revenues, and collaborating with product teams for strategy optimization.

Acquire and onboard suppliers, manage partner accounts, optimize product pricing/inventory/content, coordinate cross-functional teams, monitor market trends, and support growth of Klook’s experience portfolio.

Lead development and expansion of tours offerings in Japan for inbound travelers by building and optimizing merchant partnerships, growing supply, ensuring product quality, conducting business reviews, identifying opportunities, and collaborating with marketing, operations, customer service, and finance to drive sales and improve customer experience.

The Associate Manager in Business Development will expand Klook's offerings for Japanese travelers by developing partnerships and driving sales strategies, collaborating cross-functionally, and enhancing service levels to ensure market competitiveness.

Support Business Development by onboarding and maintaining product listings: inputting and proofreading data, editing content, adjusting prices, managing inventory and API mappings, and handling ad-hoc administrative tasks to ensure operational quality and partner success.

As an intern, you will assist in deal settings, merchant exposure training, product announcements, and ensure execution and deliverables are on track, while needing attention to detail and basic Google Sheets knowledge.

The Manager, Business Development leads sales planning, partner engagement, and market research. They enhance service quality, manage teams, and coordinate cross-functional efforts to drive business growth for Klook.

Create and localize high-impact creative assets for Japan marketing across digital and offline channels. Produce visuals, video, print materials, retouching, and manage assets while leveraging AI and modern tools to improve speed and quality and collaborating with local and global stakeholders.