Top Tech Jobs & Startup Jobs

Develop, deliver, and support custom web interfaces and tailored customer services. Responsibilities include producing web code and graphics, evaluating requests, analyzing and uploading customer data, managing multilingual content, providing technical support, and administering backend systems. The role requires collaboration with internal teams, customer interaction, deadline management, and Japanese fluency with English proficiency.

Develop and maintain NAVEX’s full-stack website using React, Node.js, Sanity CMS, Hugo, and headless architecture. Responsibilities include building accessible and performant experiences, managing APIs and integrations, maintaining Netlify deployments, improving SEO, conducting code reviews, troubleshooting across the stack, documenting work, and collaborating with content, design, and development teams.

Generate new business opportunities through outbound prospecting, cold calling, email, phone, and chat. Qualify prospects, book meetings, maintain Salesforce records, nurture leads, and meet monthly quotas. The role requires engaging executive decision-makers, learning NAVEX’s risk and compliance solutions, and developing territory pipelines. Fluency in Spanish and proficiency in English are required, along with sales aptitude, resilience, communication skills, and comfort using sales enablement and emerging AI technologies.

Manage a portfolio of strategic enterprise customers, serving as an executive trusted advisor and driving onboarding, adoption, value realization, retention, renewal, and expansion readiness. Coordinate sales, product, services, support, and leadership teams; monitor customer health, engagement, adoption, and outcomes; communicate customer insights to influence product improvements; and promote advocacy through references, case studies, advisory boards, and speaking opportunities.

Handle confidential workplace concern reports through inbound calls, guiding reporters through structured interviews and accurately documenting details. Provide empathetic, high-quality customer service while maintaining strict confidentiality and exercising sound judgment. The role requires emotional resilience, schedule flexibility for 24/7 operations, accurate typing and multitasking, software proficiency, and adaptability in a remote contact center environment.

Generates qualified B2B sales leads through outbound prospecting, cold calling, email, phone, and chat. Assesses prospect fit, books meetings, maintains Salesforce records, nurtures prospects, and meets monthly quotas. The role requires learning NAVEX’s risk and compliance solutions, communicating with executive decision-makers, and using sales enablement tools to build pipeline and support new business growth.

Own and coordinate multiple customer software implementation projects from planning through completion. Responsibilities include establishing timelines, tracking deliverables, coordinating internal and external resources, configuring proprietary software, leading online customer meetings and training, maintaining project records, forecasting completion, and reporting project status. The role requires strong Japanese and English communication, customer relationship management, attention to detail, and the ability to meet deadlines in a hybrid, collaborative environment.

Generates qualified B2B sales leads through outbound prospecting, cold calling, email, phone, and chat. Assesses prospect fit, maintains pipeline activity, exceeds monthly quotas, documents leads in Salesforce, nurtures prospects, and engages executive-level decision makers. The role requires learning NAVEX’s risk and compliance solutions, applying sales messaging, managing territories, and using sales enablement tools and emerging AI technologies.

Own the vision, roadmap, strategy, and delivery for NAVEX’s data and analytics portfolio, including Power BI reporting and a unified data model. Lead product managers, drive customer discovery and competitive research, prioritize investments, manage cross-team dependencies, and establish measurable outcomes. Partner with Engineering, Design, Sales, Marketing, Customer Success, Operations, and Finance to deliver scalable analytics, AI-enabled experiences, successful launches, adoption, retention, and growth.

Guides customers through NAVEX software implementations from discovery and requirements gathering through configuration, testing, deployment, and go-live. Manages project timelines, milestones, risks, communications, and cross-functional coordination while configuring solutions, documenting processes, presenting technical and functional guidance, and transitioning customers to support teams.