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The Underwriting Specialist evaluates, prices, and manages risks for cargo and ocean marine insurance, maintaining broker relationships and ensuring compliance.

Support underwriters by collecting, reconciling, and analyzing submission data; set up accounts, produce quotes and binders, issue policies and endorsements, process reinsurance tasks, perform quality control, order and summarize inspection and risk reports, enter catastrophe modeling data, and respond to broker service requests to ensure accurate, timely underwriting operations.

Support process improvement, documentation, and performance analysis across billing, collections, underwriting support, and policy administration. Define workflows, business rules, and automation/Copilot use cases. Produce metrics, dashboards, and benefits tracking. Assist with testing, change readiness, SOPs, governance, and compliance in a regulated insurance environment.

The Underwriting Specialist is responsible for underwriting marine cargo business, developing producer relationships, managing risks, and achieving profitability while providing exceptional service to clients.

The Catastrophe Modeling Specialist performs account-level modeling for property portfolios, analyzes data, ensures quality, and assists underwriters with modeling outputs required for risk decisions.

Lead product ownership for claims modernization across intake, triage, assignment, document/data intelligence, automation, decision support, payments, recovery, litigation, and vendor workflows. Define roadmap, prioritize backlog, translate operational pain points into deliverable features, collaborate with cross-functional teams, and drive adoption and measurable claims performance improvements.

Provide policy support for personal lines (auto, homeowners, fire, liability, boats); interpret English/Japanese for agents and insureds; handle quotes, policy changes, cancellations, and claims referrals; enter activities in Applied Agency system and follow up to resolve service issues.