Top Tech Jobs & Startup Jobs

The Workforce Management Planner is responsible for planning, forecasting, and scheduling staffing needs for Customer Care, ensuring efficient service performance. Key tasks involve data analysis, staffing recommendations, and identifying improvement opportunities. The role requires collaboration with business partners and supporting WFM module training.

The Test Automation Engineer will develop and maintain a test suite framework for both backend and frontend aspects of an advanced eCommerce solution, while supporting development teams on quality and testing, improving automation practices, and executing both automated and manual tests in a collaborative Agile environment.

The Supply & Demand Executive is responsible for managing suppliers, optimizing stock levels, ensuring the supplier service level is met, placing and following up on orders, and resolving discrepancies in supplier invoicing. The role also involves analyzing backorder issues and collaborating with the sales and customer service teams to manage supplier returns effectively.

The Senior Frontend Developer will lead the implementation of innovative solutions for an eCommerce platform, mentor junior developers, and ensure adherence to best development practices. Responsibilities include code reviews, providing technical consultation, and promoting quality standards in frontend development. The role also involves researching new technologies and participating in community practices.

The Knowledge Author develops high-quality knowledge content for customer care teams and customers, including articles, guides, and FAQs. Responsibilities include creating and updating customer-facing materials, validating content with local champions, and collaborating with various stakeholders to ensure clear messaging and alignment with service strategies.

The Senior Java Developer will lead software development projects, focusing on designing scalable solutions and mentoring junior developers. Responsibilities include working in an agile environment, developing integration components, performing testing, and participating in threat assessments.

As a Tech Lead Frontend, you will guide and mentor your team, overseeing software design and implementation. You will promote best practices in coding and agile methodologies while ensuring high-quality solutions. Additionally, you will manage the technical stack and facilitate communication within the team and with stakeholders.