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The Unit Manager, Sales & Operations will oversee and coordinate team activities, manage employee performance, and ensure quality customer service. The role involves supervising service standards, addressing service-related issues, and participating in special projects. The manager will also oversee training and compliance with customer service standards while optimizing resource use according to budget.
As an AWS Cloud Systems Administrator, you will manage AWS cloud solutions, ensuring reliability, participating in complex transformations, and automating processes. You'll document operations, handle change requests, and collaborate on standards within the IT team.
As a Senior Administrative Support, you will be responsible for assigning insurance files, determining claim complexities, collaborating with various departments, and participating in process improvements. Your role will impact overall operations and customer satisfaction while ensuring effective management of expert schedules.
The Visualization Analyst will develop and maintain interactive dashboards and reports using Power BI, drive data-driven decision-making, foster a culture of continuous improvement, and partner with cross-functional teams to integrate analytics into business processes.
The Risk Management Advisor will develop and execute control validation frameworks, analyze results, create remediation plans, and collaborate with various stakeholders to ensure adherence to policies in risk and compliance management.
As a Receptionist, you will manage incoming calls and emails, welcome visitors, maintain communication lists, organize the reception area, and assist with various administrative tasks. You will provide excellent customer service and support in a fast-paced environment, requiring good communication skills in both French and English.
As an Enterprise Architect, you will lead the development and improvement of enterprise architecture practices, ensure compliance and governance, and define strategic IT initiatives. You will analyze the IT environment, establish architecture vision and roadmaps, and advocate for architecture principles while collaborating with leadership on project implementation.
As a Helpdesk Agent - Level 1, you will provide first-level technical support to end-users, troubleshoot basic hardware, software, and network issues, escalate complex problems as needed, document support interactions, and maintain technical documentation.
As a Quality Assurance Analyst II, you will be responsible for preparing test cases, delivering support during tests, analyzing requirements, and documenting issues. You will work closely with product owners and developers in a hybrid testing model encompassing UI automation and manual testing, all while ensuring high-quality deliverables.
As a Manager of Software Development in DevSecOps, you will lead a team focused on automating the software delivery chain. You will be responsible for developing and implementing the vision for DevSecOps solutions, ensuring quality and security, mentoring team members, and collaborating with other technology teams to optimize processes and achieve project objectives.
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