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Owns the availability, reliability, performance, and operational stability of Java platforms supporting banking services. Responsibilities include lifecycle management, infrastructure upgrades, incident and change management, root cause analysis, observability improvements, automation, security remediation, compliance, and service restoration. The role requires Azure DevOps, OpenShift, Kubernetes, Linux, monitoring, logging, cloud, containerization, and Infrastructure as Code expertise while collaborating with global engineering and platform teams.

Develop, validate, document, and deploy machine-learning solutions for ING Analytics, including fraud detection models. Collaborate with data scientists and analysts to evaluate model performance, follow model governance requirements, and build production-ready pipelines. The role involves end-to-end machine learning work, from data extraction and modeling through implementation, while contributing to safer banking and continuous improvement in a globally distributed team.

Design and deliver scalable technology solutions across architecture, engineering, and consulting initiatives. Translate business needs into solution designs, technical specifications, integration patterns, and implementation roadmaps. Collaborate with product, engineering, security, architecture, and business stakeholders; evaluate technology options; manage risks; support delivery teams; and contribute to architecture governance, engineering practices, innovation, and emerging technology adoption.

Analyze campaign, customer, and communications data; build dashboards, visualizations, and internal tools; perform data wrangling and statistical analysis; and provide commercially focused recommendations. The role partners with Product, Marketing, Customer, and senior stakeholders to improve campaign strategies, workflows, targeting, and decision-making through reliable insights.

Develop and improve workforce forecasting, capacity planning, and work allocation models for global Customer Due Diligence operations. Analyze workload, operational performance, and capacity requirements; provide recommendations for prioritization and resource distribution across countries and teams. Facilitate forecast discussions, deliver reporting and financial planning insights, collaborate with international stakeholders, and identify continuous improvement opportunities through data-driven decision-making.

Design, deliver and optimise data-driven customer communications across email, SMS, mobile and digital channels. Support BAU and regulatory/KYC communications, ensure accuracy and compliance, automate journeys, partner with Risk/Compliance/Product, and drive continuous improvement in delivery, control frameworks and operational efficiency.

Analyze and translate financial accounting requirements into technology and process solutions for Financial Markets and Group Treasury. Responsibilities include impact assessments, functional design, requirements and user stories, data-flow analysis, testing support, accounting controls, reporting oversight, and collaboration with finance, business, product, and engineering stakeholders in an international Agile environment.

Supports global accounting and reporting activities across financial markets, treasury, lending, and payments operations. Responsibilities include general ledger and product accounting, month-, quarter-, and year-end close, financial and regulatory reporting, reconciliations, invoices, accruals, asset accounting, discrepancy resolution, compliance, controls, stakeholder collaboration, and process improvement.

Oversee financial risks across the bank, perform and challenge market risk analyses, and support capital risk appetite, limit setting, allocation, and monitoring. Advise senior management and stakeholders on market risk capital, own banking-book market risk capital frameworks, lead global financial risk projects, and interpret regulatory developments affecting market risk capital.

Analyzes business, process, and information requirements for banking intelligence products. Translates epics into features and user stories, supports backlog prioritization, defines process and data improvements, and collaborates with Product Owners, DevOps, and engineers in Agile squads. Creates test cases, performs functional and user acceptance testing, supports releases and solution rollouts, manages stakeholders, and contributes to automated data-feed onboarding and stable reporting solutions.