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Supports the PR Manager in developing and executing public relations and marketing initiatives for the hotel. Responsibilities include media relations, publicity programs, editorial pitches, PR planning, e-newsletters, email broadcasts, website updates, social media coordination, marketing collateral proofreading, sales presentation materials, and monthly scorecard reporting. The role also assists with guest inquiries, site inspections, promotional campaigns, and maintaining image and video libraries while ensuring brand standards.

Provides administrative support to the hotel engineering department, including filing, copying, telephone response, maintenance-call logging, calendar management, translation, meeting attendance, and preparation of meeting minutes. The intern communicates with duty engineers and coordinates appointments with contractors and vendors. The role is full-time, with primarily early morning and daytime shifts on weekdays and weekends, and requires patience, service orientation, teamwork, fairness, responsibility, and enthusiasm.

Analyzes hotel labor costs and standards to support profitability, producing daily, payroll-period, and monthly labor reports. Investigates variances, overtime, sick pay, staffing levels, and accrued payroll; supports departmental labor budgeting and scheduling setup. The role also processes accounts payable invoices, prepares checks, reconciles records, transfers charges, maintains files, and assists with inventory activities.

Supports the hotel’s IT department by maintaining critical property systems, servers, networks, Active Directory, communications infrastructure, security tools, backups, and user accounts. Provides 24/7 troubleshooting and technical support to hotel guests, staff, conference services, and administrative users. Assists with technology implementations, system upgrades, vendor management, documentation, disaster recovery, and compliance with corporate IT standards and service requirements.

The Rooms Intern will assist in delivering great customer experiences, ensuring satisfaction by following service standards, and supporting operational tasks such as cleaning and organizing work areas.

Leads the hotel’s People and Culture function as an executive team member. Oversees employee relations, recruitment, retention, benefits, payroll coordination, compliance, training, succession planning, performance management, compensation, employee communications, wellness, diversity initiatives, workers’ compensation, and employee housing. Manages the People and Culture budget and supports strategic and operational hotel decisions. Requires flexibility to work varied shifts, weekends, and holidays, with occasional travel for recruiting, task force assignments, and training.

Assist in providing food and beverage service to guests, collaborate with team members, maintain cleanliness, and attend training. Open to internship for over six months.

Designs and delivers property-wide learning programs, conducts learning needs analyses, manages training calendars and budgets, coaches managers, ensures compliance training, and supports leadership development to close performance gaps and improve service.

Supports hotel HR and Learning & Development functions by managing employee records, HR systems, employee relations, recruitment coordination, onboarding, benefits, attendance, leave, performance documentation, training programs, intern recruitment and scheduling, allowances, and HRDF claims. The role ensures policy and labor-law compliance, prepares reports, facilitates communication, and promotes a positive workplace culture.

Assist the Credit Manager with credit procedures and accounts receivable: prepare and mail statements, handle guest and card inquiries, review travel agent payments, reconcile city ledger, collect payments, maintain records, attend credit meetings, and support billing and collections tasks.