Director of Sales

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.

Four Seasons Resort O’ahu at Ko Olina is looking for a Director of Sales who has a passion for excellence and the spirit of aloha.

What you will do:

To monitor and motivate the sales activities and the sales team to ensure that all salespersons' quotas are met, sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room, to maximize sales in all hotel revenue areas and to implement and support all Four Seasons sales and marketing MOS.

Will have the ability to recruit, select and familiarize sales department personnel with the Hotel and their functions, to train and guide sales department personnel in the performance of their duties as to specific position responsibilities, performance techniques, reporting procedures, etc., will conduct performance evaluations and follow up with sales department personnel, and perform all supervisory functions to effectively and efficiently manage the personnel assigned.

Will direct sales activities of the hotel to achieve budgeted goals, monitor and identify current and future business trends to insure profitable sales in periods of low and high demand, negotiate and achieve maximum revenue/profit potential while satisfying client's needs, will assume the responsibility for leading and directing the hotel's group and individual room sales activity and be proactive and creative in developing sales and marketing solutions.

Will assist in the development of the annual marketing plan, ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc., supervise the installation of sales and marketing procedures and ensure the hotel is in compliance with all company Minimum Operating Standards, use and take advantage of company provided Marketing "Tools." and analyze sales statistics against booked vs. consumed business.

About Four Seasons Resort O'ahu at Ko Olina

On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – five-star Four Seasons Resort Oahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury.

Chic and light-filled with vast ocean views, our 371 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.

What you bring: 

• 4-year college/university degree

• Previous experience as a Director of Sales or Sales Manager Luxury Hotel or Resort

• People leaderships skills, ability to recruit and leader sales department personnel.

• Ability to achieve budgeted goals and coordination of department activities.

• Comfortability utilizing computerized operational systems.

What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Complimentary Dry Cleaning for Employee Uniform

• Complimentary Employee Meals

Compensation: $130,000 - $150,000 per year

We look forward to your application - Mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf