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Leads geographic marketing strategy for events, sponsorships, client hospitality, and internal executive gatherings. Oversees market-based programming, vendor and agency relationships, governance, ROI measurement, analytics, post-event conversion, and cross-selling initiatives. Manages teams, mentors direct reports, develops scalable processes and tools, and partners with business development and firm leadership to strengthen client engagement, brand visibility, and business opportunities.

Provides complex administrative and legal support to business attorneys and paralegals. Responsibilities include document preparation, file and calendar management, client intake forms, invoicing, expense processing, time entry, prebills, audit letters, legal research, travel arrangements, business development CRM support, and maintaining CLE and bar records. The role also coordinates service-center projects, mentors assistants, supports workflow improvements, and requires strong organization, discretion, communication, and deadline management.

Supports the Pro Bono Practice through client intake, database management, reporting, document preparation, filings, event and training coordination, budget monitoring, web publishing, and administrative support. Maintains organized case files, coordinates communications with attorneys and legal service providers, processes engagement and conflict documents, and assists with presentations, travel, expenses, and special projects. Requires strong confidentiality, organization, judgment, communication, and multitasking skills in a fast-paced law firm environment.

Analyzes and improves technology operations, IT service management, governance, intake, portfolio monitoring, and business processes. The role researches and synthesizes information for leadership, validates processes against ITIL standards, develops dashboards and reporting, supports vendor and contract activities, maintains documentation, and drives adoption of technology tools and processes. It also facilitates collaboration between business and technology stakeholders and promotes continuous operational improvement.

Manages daily Business Intake and Conflicts operations, including workflow, staffing, intake and conflicts processing, compliance requests, escalations, reporting, and service quality. Supervises, mentors, and develops team members; supports hiring, performance management, training, and employee lifecycle activities. Collaborates with attorneys, paralegals, business professionals, HR, and BIC leadership to resolve issues, implement procedures, and achieve service goals while maintaining confidentiality and compliance.

Designs, delivers, and maintains technology learning programs for attorneys and business professionals. Creates curricula, instructor-led courses, videos, documentation, guides, and assessments; provides classroom and one-on-one coaching; coordinates training projects and rollouts; manages LMS registrations and completion records; diagnoses technology performance issues; supports QA and documentation; and partners with Technology, HR, and Administration to improve adoption and user effectiveness.

Lead omnichannel search and paid media strategy, own the ad-tech/search stack, manage onshore strategists and offshore agencies, optimize SEO/metadata and ROAS, drive attribution and performance reporting, collaborate with practice and brand teams for campaign amplification, develop AI-driven search roadmap, oversee paid media budget and compliance, and supervise and mentor direct reports.

Leads the firm's virtual programming strategy and owns virtual event platforms, vendor relationships, production standards, analytics, and technology roadmaps. Manages production and support teams, develops scalable digital event playbooks, and connects virtual experiences to marketing campaigns, client journeys, and nurture programs. Oversees event quality, stakeholder coordination, audience engagement, and on-demand content. Supervises and mentors employees while supporting hiring, performance management, staffing, and professional development.

Leads marketing strategy for the intellectual property business unit, translating practice objectives into campaigns, audience personas, personalization strategies, practice development initiatives, pitches, and proposals. Oversees budgets and sponsorship ROI, interprets performance data, partners cross-functionally with marketing and client development teams, and supervises and develops direct reports. Requires professional services or B2B marketing experience, strong communication and judgment, and the ability to manage complex initiatives under tight deadlines.

Lead end-to-end marketing campaign execution, including work planning, workflow governance, asset coordination, user acceptance testing, deployment readiness, stakeholder reporting, and post-launch process audits. Administer campaign management tools, coordinate Creative, Content, and Digital Experience teams, resolve risks and bottlenecks, maintain brand quality, and improve campaign delivery processes. The role requires strong project management, communication, organizational, analytical, and problem-solving skills.