Top Tech Jobs & Startup Jobs

Supports cash logistics operations through ATM reconciliation, treasury holdings reporting, and timely distribution of accurate reports to banks and financial institutions. Provides proactive customer service, coordinates with internal stakeholders on service issues and process improvements, and ensures reporting meets established service levels and deadlines. The role is based in Etobicoke, Ontario, with a Monday-to-Friday schedule from 6:00 a.m. to 2:00 p.m.

Manages and expands regional B2B customer accounts through consultative relationship building, solution adoption, renewals, upsells, and quarterly business reviews. Analyzes account performance and market insights, presents recommendations, negotiates agreements, maintains CRM pipelines and forecasts, and collaborates with Customer Care, Operations, Product, and Marketing. Requires strong communication, presentation, negotiation, business acumen, and willingness to travel up to 60% for client meetings.

Processes and verifies coin, payout, deposit, and customer balance data using financial systems. Balances satellite vaults daily, handles coin balance inquiries, performs billing, prepares monthly reports, maintains records, and safeguards company assets and guard liability.

Leads enterprise customer experience and operations for major financial institution clients. Oversees customer care leadership, strategic account and program management, implementations, escalations, service improvements, customer journey optimization, executive reporting, and cross-functional collaboration. Develops high-performing teams and uses customer metrics, analytics, and emerging technologies to improve service quality, efficiency, and satisfaction.

Manage B2B customer accounts, quotes, shipment requests, transportation coordination, billing inquiries, reporting, and customer concerns. Maintain pricing and customer records, support onboarding and compliance processes, coordinate domestic and international shipments, provide customer training, and collaborate with sales, transportation, billing, and operations teams. Serve as a senior backup to the customer care sales supervisor and provide day-to-day leadership support.

Leads the technology workstream for post-merger integration, covering strategy, Day 1 readiness, enterprise applications, infrastructure, cloud, cybersecurity, data, and IT operations. Establishes integration roadmaps, governance, milestones, risk plans, and operating models; coordinates cross-functional teams, vendors, and executives; supports data migration, platform consolidation, business continuity, organizational readiness, and change management; and drives technology synergies, cost optimization, and value realization.

Leads enterprise technology transformation through target operating models, modernization roadmaps, strategic initiative portfolios, and organizational change. Partners with executives and cross-functional teams across enterprise architecture, data and analytics, AI/ML, digital transformation, and process optimization. Oversees program metrics, stakeholder engagement, risk mitigation, adoption, and measurable business outcomes while guiding technology strategy and execution.

Owns revenue and order quotas for ATM managed services within the financial institution market. Partners with sales, product, operations, and marketing teams to develop solutions, advance complex opportunities, support proposals and executive presentations, identify expansion opportunities, and close business with banks, credit unions, and other financial services accounts. Serves as a subject matter expert, enables sales teams, provides market insight, and improves go-to-market execution.

Manages ATM logistics personnel and route efficiency at a market location. Oversees ATM data entry and balancing, inventory security, employee scheduling, development, safety, customer service, and compliance. Drives process improvements to reduce costs, improve quality and efficiency, minimize security risks and workplace injuries, and maintain positive employee relations and team engagement.

Leads total rewards strategy across the U.S. and Canada, including compensation, benefits, pension, recognition, pay equity, job architecture, and salary frameworks. Oversees benefits renewals, vendor negotiations, compliance, audits, annual cycles, and escalations. Advises senior leadership on program effectiveness, competitiveness, and cost management while monitoring market, economic, and legislative developments. Partners with HR, Labor Relations, and other stakeholders to drive strategic improvements and manage multiple related teams and priorities.