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The ATM Manager oversees the ATM Logistics team, ensuring efficiency in ATM operations, maintaining data accuracy, securing inventories, and fostering a safe work environment while providing excellent customer service.

Provide inbound technical support and monitoring for ATMs in a call center: troubleshoot configurations and communication errors, program and monitor ATMs, assist customers and technicians, order parts, and resolve issues through to completion while maintaining professionalism and confidentiality.

Lead ATM Managed Services business development across Northern Europe: develop regional strategies, pursue and close large ATM outsourcing and IAD deals, partner with country leaders, manage customer engagements through proposal, negotiation and contract execution, meet revenue and pipeline targets, and provide market and competitive insights to refine offerings.

Partner with sales and product teams to position, tailor, and sell Digital Retail Solutions (DRS). Act as product expert during discovery, RFPs, PoCs and demos; develop proposals, solution configurations, and commercial positioning; capture market feedback to inform roadmap; create enablement content, playbooks, and training; and support go-to-market execution across assigned European regions.

Lead hands-on Lean and Operational Excellence initiatives across multiple European sites, deliver measurable productivity and cost improvements, run Kaizen/VSM workshops, analyze operational and financial data, coach frontline teams, partner with country leaders and global OPEX teams, and embed standard work through frequent on-site engagement.

Lead and execute Europe-wide Money Processing transformation, implementing Lean and standardised operating models to improve productivity, labour planning, quality, and cost. Work with country and regional leaders to embed daily management, drive automation, monitor KPIs, and coach teams to sustain operational excellence across multiple sites.

Lead Operational Excellence across Northern Europe, partnering with country leadership to deliver productivity, cost and service improvements using Lean methods (Kaizen, VSM, Standard Work). Influence stakeholders, coach operational leaders, analyze operational and financial data, prioritize initiatives, and collaborate with global OE teams to implement standardized, sustainable operational practices across multiple countries.

Manage and deepen relationships across a portfolio of clients, identify and pursue account growth opportunities, deliver consultative presentations, negotiate renewals and upsells, run QBRs, use CRM (Salesforce) to manage pipeline, collaborate cross-functionally, act as customer advocate, and travel frequently for in-person client engagement.

Customer-facing role delivering software and hardware solutions across pre- and post-sales. Manage implementations, troubleshooting, documentation, training, ROI/SOW creation, product demos, and collaborate with Sales and cross-functional teams. Requires on-site presentations and travel.

The Balance Processor is responsible for data entry, verifying balances in satellite vaults, and maintaining record keeping of coin transactions.