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The Employee Benefit Consultant acts as an extension of clients' Human Resources teams, providing inquiry assistance surrounding benefit plans. Responsibilities include answering benefit questions, building rapport with callers, managing inquiries, identifying trends, and collaborating with colleagues to deliver the best customer experience.

The Personal Lines Customer Advocate is responsible for managing service needs for both external and internal customers in the insurance industry. They oversee insurance processing, customer experience delivery, and client account management. The role requires subject matter expertise in client services and coordination.

Account Managers perform routine responsibilities as primary points of contact for clients. Responsibilities include daily service tasks, insurance marketing and sales, claims support, and maintaining client data. Fluency in written and spoken Bilingual Korean is required, along with an active Property & Casualty License and strong organizational and communication skills.

Responsible for managing Private Client Personal Lines accounts, educating clients on insurance needs, marketing coverage options, and assisting in new business opportunities. Must have experience as a personal lines account manager/customer service representative and strong communication skills.

The Account Manager - Personal Insurance at Acrisure is responsible for maintaining client relationships, managing day-to-day service needs, and contributing to profitable growth by achieving retention and renewal goals. The role involves developing and maintaining a book of business, providing professional communication, educating clients on coverage, completing account transactions, and more. The Account Manager also plays a role in marketing and negotiating account renewals, coaching junior team members, and ensuring compliance with agency standards.

The Surplus Lines Associate will be responsible for tax compliance submissions, maintaining regulatory documents, executing tax reports, and providing administrative support to the team. Must possess strong computing skills, problem-solving capacity, and ability to work independently in a fast-paced environment.

The Commercial Lines Account Manager is responsible for aiding clients with service needs and making changes to existing accounts. They also provide service support to the sales team to obtain new clients and retain existing ones. The role involves interacting with clients, processing policies, and ensuring superior customer service at all times.