Top Tech Jobs & Startup Jobs

Drive ServiceNow pre-sales, solution design, and delivery assurance. Lead discovery workshops, shape architectures and commercial models, produce solution documentation, support bids and governance, perform programme health checks, and mentor ServiceNow capability across sales and delivery teams.

Provide first-line IT support via phone and ticketing (Salesforce), manage accounts and licensing in Microsoft Admin Portal, support Windows/Mac/iOS/Android devices, maintain assets and compliance with Microsoft Endpoint, create user documentation, assist onboarding, manage supplier relations and resolve helpdesk tickets to completion.

Design, build, and maintain scalable data pipelines and backend data-processing applications using Java and SQL. Optimize data models, query performance, and data platform reliability; implement automated testing, monitoring, and data quality controls; collaborate with stakeholders to translate requirements into scalable ETL/ELT and near-real-time solutions.

Lead product vision and strategy for digital services, apply GOV.UK Service Manual standards, translate user and business needs into priorities, use data to make evidence-based decisions, engage stakeholders and users, champion accessibility, and contribute to the product community of practice.

Lead and deliver user research for public-sector products and services: design research strategies, run inclusive studies and workshops, synthesize complex evidence into actionable insights, advocate for users, mentor junior researchers, support quality assurance and standards, and collaborate with multidisciplinary teams to improve service design and delivery.