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Generate qualified pipeline for Omilia's EMEA enterprise sales team via structured outbound prospecting and inbound lead qualification. Identify and engage senior CX, IT, and operations decision-makers across EMEA using multi-channel sequences, qualify leads on budget/need/timing, book discovery meetings for Account Executives, maintain Salesforce records, collaborate with AEs and marketing, and stay current on Omilia products, EMEA market trends, and relevant regulations. Occasional travel within EMEA (up to 10%).

Design, implement, and test production conversational AI systems and semantic models. Analyze human-system dialogs, work with customers on requirements, perform QA and regression testing, and improve NLU/NLP performance using ML and rule-based techniques.

Field-facing channel sales role covering the Central territory. Build and maintain advisor, reseller, and BPO relationships; activate partners to create qualified pipeline, co-sell on partner-submitted opportunities, attend regional partner events, and provide territory field intelligence to Channel Directors. Success measured by activated relationships and partner-sourced qualified pipeline.

Own full enterprise sales cycle for Fortune 500/Global 2000 accounts in North America, driving net-new revenue and account expansion for Omilia's conversational AI contact center platform. Build executive relationships, develop account strategies, lead discovery and solution positioning, manage complex multi-stakeholder deals, negotiate contracts, maintain CRM hygiene (Salesforce), and collaborate with Solution Consulting, Professional Services, and Customer Success to ensure renewals and upsells.

Drive new business by qualifying and securing enterprise customers and partners for Omilia's contact center solutions. Lead proposals, demos, RFP responses, and technical presentations; act as trusted technical advisor; ensure smooth handoff to implementation; gather customer feedback for product; build stakeholder relationships and support sales team knowledge transfer. Travel up to 20%.

Drive new business in the Nordics by identifying, qualifying, and closing enterprise accounts for Omilia's contact center and conversational AI solutions. Lead proposals, RFP responses, demos, and technical presentations; act as trusted technical advisor; ensure smooth handover to implementation; gather customer feedback for Product Management; collaborate with Sales Engineers and stakeholders. Travel up to 20%.

Remote freelance role transcribing Colombian Spanish audio to text with high accuracy, correct grammar/punctuation, and adherence to style guides. Manage workload, use transcription tools, and meet deadlines in a quiet workspace with reliable internet.

Design, develop, and deploy production-grade conversational and agentic AI applications on Omilia's Cloud Platform. Work with customers to gather requirements, implement semantic models, hybrid rule/ML/GenAI dialog flows, perform dataset preparation and model testing, integrate via REST APIs, write JavaScript application logic, run TDD/unit/regression tests, analyze conversation analytics, and support customers in operation and troubleshooting.

Design, develop, and deploy production conversational AI applications on Omilia's Cloud Platform. Tasks include NLU/NLP modeling, hybrid agentic and rule-based flow development, dataset preparation and annotation, prompt engineering and RAG configuration, JavaScript application logic, REST integrations, testing, analytics-driven performance tuning, and customer-facing support.

Lead and develop a Premier Account Executive team selling enterprise CX and conversational AI to North American mid-market accounts. Own revenue targets, forecasting, pipeline health, territory strategy, hiring, onboarding, coaching, executive deal sponsorship, cross-functional alignment, and competitive intelligence to drive new logo acquisition, expansions, and renewals.