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As a Customer Success Specialist, you will drive client advocacy, enhance product adoption, maintain relationships, and support account growth through strategic engagement and feedback collection.

Coordinates commercial and operational processes across the customer lifecycle, including collections, invoicing readiness, payment reconciliation, contractual documentation, bank guarantees, performance bonds, and reporting. Partners with customers, Accounting, Business Development, Operations, and Project Management to resolve discrepancies, monitor receivables, identify collection risks, and ensure contractual milestones and internal compliance requirements are met.

The Summer Internship Program at ProgressSoft offers hands-on experience in various fields such as Software Development, Marketing, and Cybersecurity for students and fresh graduates.

Drive sales of banking and payment solutions in Jordan by managing full sales cycle, building relationships with banks, preparing market and competitor analysis, developing sales plans, negotiating contracts, coordinating internal teams, and growing distribution channels.

Serve as a dual Project Manager/Business Analyst to plan, coordinate and deliver IT projects for banking clients. Elicit, document, analyze, verify, and prioritize requirements; produce BRDs, use cases, user stories and UAT plans. Liaise between business, technology and support teams, support implementation and post-production, and ensure quality, schedule adherence, and stakeholder satisfaction.

Develop, train, and evaluate AI models; build end-to-end pipelines; mentor junior engineers; automate decision pipelines and integrate AI solutions.

Seeking a Senior AI Engineer to develop and integrate AI solutions, mentor junior engineers, and build end-to-end pipelines using ML and deep learning methodologies.