Top Tech Jobs & Startup Jobs

Provide IT hardware and software support, install and configure systems, monitor networks, respond to issues, and train junior staff.

The Regional People Partner (HR) will connect HR with branch operations, manage employee relations, and implement People programs. This role emphasizes field interaction and leadership in a dynamic environment.

Lead design and delivery of contact center and CRM solutions to improve customer experience. Build integrations, automations, and optimize telephony, ticketing, chatbot, and help center systems. Mentor engineers, collaborate with cross-functional teams and vendors, monitor performance, and drive continuous improvement and operational targets.

Develop and execute digital acquisition strategies to grow the Amarthalink agent network. Analyze campaign and agent performance, optimize targeting and budgets, collaborate with product, marketing, and data teams, and deliver reports and recommendations to improve installs, conversions, CAC, and ROAS.

Lead and supervise frontline customer support teams, maintain daily operations and SLAs, develop strategic service expansion plans, analyze CX metrics, represent customer voice company-wide, manage recruiting and budget reporting, and coordinate with cross-functional teams and vendors.

Lead and manage end-to-end fraud investigations across digital products: analyze transactions and behavioral data, handle cases, gather evidence, escalate, prepare reports, refine detection rules, collaborate with Compliance, Product, Engineering and Operations, mentor junior team members, and build governance to meet regulatory requirements.

Lead development and optimization of credit risk policies, monitor and analyze loan portfolio performance, collaborate with data and operations teams to balance growth and asset quality, propose risk mitigations, support credit forecasting and provisioning, and present actionable insights to senior management.

Perform market and competitor research, build financial models and trackers, analyze P&L and performance drivers, create executive-ready slides and visualizations, and support senior leadership with ad hoc strategic analyses.

The Sales Performance Analyst enhances field acquisition performance through skill gap analysis, training framework design, incentive schemes, SOP development, and quality assurance, ensuring sustainable growth and effective execution.

Lead growth marketing strategies to drive user acquisition and engagement for digital products, overseeing campaign execution and collaboration across teams, using data-driven insights for performance improvements.