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Responsible for proactive management of complex life insurance claims, ensuring compliance and high-quality customer service throughout the claims process.

This role focuses on developing customer campaigns that enhance experience and retention, utilizing data insights to improve customer loyalty and simplify their journeys. The candidate will collaborate with stakeholders, optimize campaigns for impact, and foster a customer-first approach to improve advocacy.

As Head of Partnership at TAL, you will lead the relationship with AustralianSuper, drive service improvement, grow partnerships, and enhance member outcomes.

The Quality Assurance Specialist ensures fair and consistent claims decisions through risk management, QA reviews, root cause analysis, and stakeholder communication to improve customer outcomes.

The Graduate Business Analyst supports TAL's claims transformation by documenting workflows, developing business requirements, and participating in user acceptance testing to enhance operational efficiency.

Join TAL's Actuarial Graduate Program to gain hands-on experience across finance functions, including valuation, financial modeling, and stakeholder engagement while working toward actuarial qualifications with full support.

The Individual Life Business Graduate Program involves four rotations across various business units, offering graduates opportunities to develop business acumen and leadership skills.

The program immerses graduates in TAL's IT teams through rotations, offering hands-on experience and mentoring to develop technical capabilities.

The Finance and Accounting Graduate Program involves rotations across various Finance Teams, focusing on leadership development, problem-solving, communication, and project management in the life insurance sector.

The Business Resilience Manager will enhance organizational resilience, oversee continuity documentation, manage recovery strategies, and collaborate with various stakeholders to ensure operational preparedness during disruptions.